1 reviews | Active since Member
In 2018 I received a call from solution experts regarding debt review. We spoke and discussed my situation at the time I was helped by a person called Nathan. I was sent a statement of my accounts and a debt counsellor was supposed to have a meeting with me and discuss everything that did not happen, I submitted everything they requested including my bank statement that was June 2018. In July 2018 they debited my account which I reversed and I called them and asked them not to debit my account as I am still waiting for a one on one meeting with the debt counsellor as it is required, they told me I have agreed to everything is final. I subsequently asked Nathan to cancel everything because I did not agree to that and they were quiet. Fast forward 2022 a potential employer did a credit check on me and they told me I have a debt review listing by solution experts and I was ****ed.
I called them with no luck and I send an email to Nathan eventually a person called Grezelle responded. I was then told I must pay legal fees for them to remove me, my question was why must I pay for something that never existed I asked for things to be cancelled before they even began as proper procedure was not followed. I was told I must pay R2 678. The worst part I have reported this to NCR and they told me only solution experts can remove me from the credit bureaus. So my question is what is the point of NCR if they don't assist us as consumers when we being *****ed by these so called debts counsellors. I want them to remove me without paying I refuse to pay for something I should not. Now I can not be employed because of this thing.