POOR AFTERMARKET SUPPORT FOR SOLAR INSTALLATION

We had a solar installation done by Soly and have since made several requests during the past 3 months for them to come and connect our backup generator, but we have yet to receive any feedback.

Despite multiple follow-ups, there has been no response or assistance from their team. The after-sales service is extremely poor, and I would not recommend them to anyone looking for reliable support after installation.

The quality of the installation team was very poor and untidy, whilst they broke some of the items during installation.

If you're considering using this company, be aware that their customer service and follow-up are seriously lacking.

Hoping they will improve their service and start valuing their existing customers as much as they do new ones.