FR
Feninne R
Active since Apr 2022
7
Reviews
0
Industries
Reviews
7 reviews9 months ago
I’ve had an excellent experience with COIDA services SA
I’ve had an excellent experience with COIDA services SA. Mark and his team is always professional, responsive, and incredibly efficient. Every time we've needed assistance—whether for registration or compliance—they handled our queries quickly and with care. Truly appreciate the fast turnaround and knowledgeable support!"
0 replies
14 months ago
POOR AFTERMARKET SUPPORT FOR SOLAR INSTALLATION
We had a solar installation done by Soly and have since made several requests during the past 3 months for them to come and connect our backup generator, but we have yet to receive any feedback. Despite multiple follow-ups, there has been no response or assistance from their team. The after-sales service is extremely poor, and I would not recommend them to anyone looking for reliable support after installation. The quality of the installation team was very poor and untidy, whilst they broke some of the items during installation. If you're considering using this company, be aware that their customer service and follow-up are seriously lacking. Hoping they will improve their service and start valuing their existing customers as much as they do new ones.
0 replies
15 months ago
FNB Business Banking is a LAUGHING MATTER - No response or feedback at all.
We are a major logistic company with a FNB Business Account. Because of slow payments from our customers I app**** for an overdraft to serve as a buffer, should the business need it during this time. The 1st application was made on 6 January 2025 when we at the FNB branch in Vaal Mall. The consultant said that he could not handle the request, but will refer it out. We received NOTHING. So on 16 January 2025 I called the FNB Business Bank division to apply for an overdraft. The call dropped because I were on the call via the banking app and had to approved the transaction. No call backs! So on the 17/18 January 2025 I called the FNB Business Bank again to just confirm if they have all the information for the application as the call dropped and nobody called back to request for additional information. The ensured me they have all the information and it will take 3- 5 BUSINESS DAYS to get feedback. Today is the 30th of January 2025 and despite my follow-up calls on the 23, 27 and 29 January 2025 - I STILL HAVE NO FEEDBACK. On the 30th of January I sent a message on the FNB Self Service Chat - just to get another reference and a notification that they will respond in 1-3 business days: FNB Business Division this is a laughing matter!! It feels like someone is joking with me - we are talking about BUSINESS BANKING ...? Our personal bank accounts are also with FNB and the assistance we are getting for that is fine. So what on earth is going on in FNB BUSINESS BANKING? I don't run a tuck shop, but a commodity transport business and are involved in various international businesses. This is totally unacceptable.
53 replies
20 months ago
No enrolment Information and poor customer service
Terrible service, no information provided during sign up at Virgin Active VANDERBIJLPARK. It’s been over 1,5 years and my second membership with Virgin Active and still no information provided at this club. Staff expect we must just “know” or smell what is going on…
0 replies
31 months ago
Worst Restaurant and Fish EVER!!!
I’m struggling to find the words to say how bad my experience was… My hake tasted like plastic to the point that I couldn’t take more than two bites. I didn’t mind paying, but ask the waiter to ask the chef to taste the fish, cause I think something is wrong. The owner came to say there is nothing wrong and it’s just my tastebuds. She became extremely rude and extremely abrasive. I told her that it’s not about the money, but there is something wrong. I took the fish take-aways and let everyone taste - THERE IS SOMETHING WRONG!!! How can a business owner be so ******** and rude!!!
0 replies
35 months ago
NO Feedback - Paying for a service for "nothing"
I submitted my VISA application on 24 April and received an email on 9 May that my passport is ready for collection. There was no other feedback or notes that any additional information is required or that the VISA was rejected. Upon collecting my returned passport, I checked for the VISA stamp as it's the norm and couldn't see anything. I started going through the paperwork to see if there is any information and found a letter from the German Embassy stating that "The German Embassy Pretoria has examined my application and found that I do not reside in their their district, therefore they are not responsible for my application. I must apply in Nigeria. Nigeria.... Seriously, I am a South African resident, I stay in SA and my children go to school in SA. I can't travel to Nigeria to apply for a VISA. So it's clear there was something seriously wrong, but not one word from TLS. I just wasted thousands of rands for submitting my VISA and two days of traveling time and cost. Do not depend on them to help you... I can't imagine that you have to pay for VIP service - that might have actually meant they would assist you. So disappointed.
0 replies
48 months ago
Tracking Package Undelivered - Aramex never reachable, no contact information, no feedback!!!
I ordered a package from Zara which was sent with Aramex. According to my order confirmation statement, I will be notified when my package is with the courier and when they are planning to delivery - it was one of my instructions as well. NEVER HAPPENED. Just received a sms and email stating the person who was suppose to receive the package wasn't home (22 April 22). NO CONTACT NUMBERS provided. The only way to communicate is to sent an email to Customer Service - IMMEDIATELY RECEIVE AN EMAIL BACK STATING THAT THIS NOW ONLY AN OUTGOIING EMAIL SERVICE, USE ALTERNATIVE EMAIL PROVIDED BELOW. So I've send about 5 (FIVE) emails to the alternative email provide - STILL NO RESPONSE. In the meantime the person that is suppose to receive the package travelled abroad and I need to update the contact information of the person who is home to receive the package - QUITE IMPORTANT INFORMATION which they will need!!! I went unto the website, registered, logged another query there (although the platform is more focuses on generating sales), I also tried to call customer services - never getting through. This is a TERRIBLE service !!! I will also share this feedback with ZARA as this will influence their online customer base. HOW ARE WE SUPPOSE TO CONTACT THESE PEOPLE???? SERIOUSLY ARE WE ALREADY IN AN ERA OF ONLY WORKING WITH IDIOT ROBOTS.
0 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (85.71428571428571%)