BE VERY CAREFUL

A solid 1-Star Review

I purchased an Isuzu bakkie from this dealership 3 months ago.

The quoted price was R259,000. I ended up paying R284,500. They added smash and grab windows which they charge me for. Added a service onto the cost as well as an 2 year warranty plan which I don’t think is legitimate. Little to my knowing the only way to redeem any form of services on your warranty plan was to take my vehicle all the way back to Strand which is far from where I live.

Their so-called authorised dealer who renders any form of maintenance or repairs on your vehicle based on their ware plan is absolutely atrocious.

I’ve had to return to Strand five times now, and my vehicle still isn’t in 100% running condition.

When I drove out the dealership the Aircon never worked which is something that they should’ve checked being a dealership who buys and sells vehicles there should be checklists in place to ensure that the vehicle you buy is it 100% running condition.

Not with these guys!

In order to repair the Aircon they had to remove the dash when they put the dash back in place were many rattles and they clearly didn’t put it back together properly.

I’ve sat for 6 days without a vehicle in attempt to get my bakkie back up and running properly.

To make it even worse I realized they use secondhand parts if anything goes wrong with the vehicle during the warranty period.

If the part that they ordered doesn’t fit they just make a plan, how’s that?

To put the cherry on the pie, when the warranty provider last worked on my vehicle my airbag light came on he told me no it’s fine just keep driving it will turn off! After investigating and speaking to proper mechanics the fact that the Aircon light is on means I don’t have any bags in my vehicle so they let me drive off without airbags!

Anyway, I wish I read the reviews before my purchase.

Hopefully, this saves you a lot of pain and you make the right decision.