Somerset staff and security needs a nice hiding or to be replaced with people who actually want to work

Worst hospital to exist including its staff from the securities to the nursing staff .

From my sons birth in July 2025 which was not a nice experience I sat a whole day till the next day waiting for my wife to give birth my phone was very low and needed to stay in contact , I asked the front security if I could charge my phone inside they said no but theres plugs to do so , I asked if I could charge it by them they said no having to make a plan to charge phone, up until the next day at 4am my wife notifies me that she is about to give birth I go to the security telling them , they told me they gonna check and I was told she is not ready yet I must wait in the entrance while sitting there for like 5 minutes my wife tells me that she already gave birth and from that day onwards I could not see her or the child , to my wife laying almost a week in hospital since saturday with our 2 month baby , I at first thought she was making it worse than it seem but friday night I sat for the night with our son and the service is bad!!!!!. the attitudes from the staff is so bad , many of them think of it as a dailt job but forget its actually a service they giving , I almost lost my cool the first night taking my son there , the security is bad they will leave you waiting while they finish their conversations , one says this and the other says another thing .

On friday late night sitting with my son a new girl with her child was submitted and one could see that she was not fluent in english but instead of helping her right the three nurses sat around her making fun of her instead of helping causing her to feel scared and nervous .

Not to mention the state of the toilets disgusting , no toielt seats , mens toilet smells of urine but there are cleaners moping the floors, chain does not work , taps broken and the list goes on .

When they did test on my son , I could see the dry blood on his arms and his blanket filled with just with them pulling blood how does that happen!!!!

Something needs to be done towards this hospital because I promise next time I wont be coming to this platform but someone will be grab by the throat