Attitude bad service from Sona herself

I booked for R210 set paid deposit, got there on time then I added some foil on my nails which I had to add R30 on each finger,after a day tips broke I spoke to Sona the owner of the salon she ignored my measages for 3days then on a Monday texted her again she responded as if she didn’t understand the language gave me attitude she asked who did my nails and gave me a very late slot to come so my nails I told her I’m working I cannot make it to that time she told me she cannot arrange anything for me FESTIVE CLIENTS PAID as if I did my nails for free till today she has done nothing but to tell me I’ve already paid so what.