Rude, Disrespectful ad lacking basic customer service

A truly rude and disrespectful owner Avashni Maharaj.... Booked a soak off with her and she scheduled me as requested. Got to the establishment a few minutes early and was attended to by the nail technician. The technician suggested that I have just a coat to protect the nails as I'd decided to give my nails a break from gel.. (My own nails?.. I'm always charged R40 for a soak off... Well, This lady does not care about customers.... She wanted to charge me R160 just for a clear coat, which I declined. I get to pay and informed her daughter that I only had a soak... I'm advised that they cannot use the card machine for under R50... This lady is so rude... She lets her daughter know in my presence that she thought I had a Combo special.... And had she known it was just the soak off, she would not have given me the appt!. As per Avashni, they could have been attending to other customers that wanted her special promo.... She's uncouth, brash and absolutely disrespectful.... No customer service at all from her... Struts around and makes you uncomfortable with her glare and unfriendly attitude.... People can make or break your business... She's obviously too conceited to understand this... I sent her a message making it known that I did not appreciate her comments in front of customers that were being attended to near the 'reception area :.... And she basically blamed me... I was so charged R80 for a soak off... Ripper, Rude,... Will never support this estab again