SONIC WIFI Kleinmond/Hetm**** poor customer service

Very strange customer service- always refusing to allow one to speak to the owner. Technical staff never able after hours to resolve issues. ALWAYS WANT TO BOOK A SERVICE CALL OUT, when their is nothing wrong with the hardware. Peak hour throttling and shaping of feed. Lots of buffering. They think that everybody is a gullible idiot and not tech savvy. Just poor.