Bad service

<p>We changed to sos prepaid from 11 April 2017 and the electricity is going very fast we are two in the house,an the geyser is off but water is hot ,I called them several times just to came and check  where would  be the problem they don't want to come and they are telling me that may be my appliances are fault,my neighbor there are 5 people they use R50 per week for electricity but on us R50 its only 1 day,from 11 April we used R1300 and I have to top up the electricity won't finish the month </p>