Worst spa experience

An absolute horrible experience that we had at this spa today, if its not dirty and un organized the the******s cut your therapy short and runs late.

We booked a 45 minute reflexology therapy X2 at 3:45PM today

Got collected in the lobby by the the******s at 16:00PM therapy started at 16:05PM

By 16:20PM they stopped and said that they are finished with therapy, we then informed them of the 45 minute session and that we only had been busy with the therapy for 20 minutes.

After an argue with the the******s trying to explain that we had an 45 minute session booked. we decided to leave the room and end the session.

Got at the reception and got told that they will charge us for a 30 minute session for 1 therapy, this again lead to an argument with the rude manager to explain to them that our therapy was only 20 minutes and we had booked a 45 minute therapy.

We left paying for 2 30 minute reflexology therapies!!!

The most frustrating thing ever is to pay for something or a service that your totally not satisfied with.

This was the worst experience at a spa ever! I will not recommend Soulstice to anyone.