Soundtech Chatsworth ********* and *****

Last year July I had to replace the LCD on my Samsung A32. I was in Durban at the time, my son took me to a place in Chatsworth centre, Sound Tech...they charged me R2500 for a new original LCD. Even when we tried to access my phone using the fingerprint login, it refused to work. The guy who helped me assured me the screen was original and I asked many times. On a high quality replica, the biometrics does not work. He said to me I will have to recalibrate my phone and it should start working. Well this week my phone fell and the screen cracked. I went to the Samsung store only for them to tell me that the screen is not an original. Yesterday I called Sound Tech and spoke to a guy who then told me to speak to the owner, Mohammed. While on the call, in the midst of me telling him what happened, he starts talking to someone else and then puts the phone down on me. I tried calling back and then they answer the call, I tell them who it is and they leave the phone aside and carry on with whatever they are doing, ignoring the fact that I'm on the phone. Mohammad never came to the phone or even returned my call after i emailed him my details. After reading reviews on the appalling service u guys offer, I wouldn't be surprised that you are duping clients into paying R2500 for a screen that goes for R850 everywhere else. Just because I could afford to pay for the screen, it doesn't mean u had to play me for a fool. If u run your business this way, I shudder to think what other underhanded things u do, it's a disgrace! Soundtech Chatsworth Centre you are a bunch of dishonest people !!@ Mohammed, u should give up on being a businessman, u have no morals or integrity! It's no wonder u don't allow people to post on your Facebook page, cos they would all have the same thing to say. If there was an option for no stars I would have selected that!