SASSA has not paid me R370 since March 2025 to date. No one is willing to assist

I'm reaching out for assistance with my SASSA R370 payment, which I haven't received since March 2025. Despite multiple attempts to appeal, I've been met with frustration and delay. I've sent four emails and called the SASSA contact center several times, only to be told that their system is offline or under maintenance. Today (12.09.2025), I spoke with Nondumiso at the contact center, who informed me that the system will be under maintenance for 30 days. This means I'll have to wait even longer to access my funds.

I have also sent an email to grantenquiries@sassa.gov.za since May 2025 regarding this issue, but I have yet to receive a resolution.

As an unemployed individual with no source of income, this situation is dire. I would appreciate any assistance or guidance on how to resolve this issue and receive my overdue payment.