MM
Mmakau M
Active since Oct 2016
36
Reviews
0
Industries
Reviews
36 reviews7 months ago
SASSA has not paid me R370 since March 2025 to date. No one is willing to assist
I'm reaching out for assistance with my SASSA R370 payment, which I haven't received since March 2025. Despite multiple attempts to appeal, I've been met with frustration and delay. I've sent four emails and called the SASSA contact center several times, only to be told that their system is offline or under maintenance. Today (12.09.2025), I spoke with Nondumiso at the contact center, who informed me that the system will be under maintenance for 30 days. This means I'll have to wait even longer to access my funds. I have also sent an email to grantenquiries@sassa.gov.za since May 2025 regarding this issue, but I have yet to receive a resolution. As an unemployed individual with no source of income, this situation is dire. I would appreciate any assistance or guidance on how to resolve this issue and receive my overdue payment.
0 replies
13 months ago
Poor service from Steers, Maponya Mall.
I am writing to express my disappointment and frustration with the service I received at your Steers in Maponya Mall on 23 March 2025. My daughter and I visited your restaurant at approximately 12:10 PM to purchase 4 cone ice creams. Unfortunately, the lady who served us, wearing a bright orange t-shirt, provided the ice creams without serviette/Napkin. When my daughter politely asked her for a serviette, the lady became rude and uncooperative, stating that there were no serviettes available. I found it unacceptable that a prominent restaurant like Steers could run out of serviettes at such an early hour, especially when the restaurant was not busy. The lady's attitude and response were also unprofessional and disappointing. To make matters worse, when I pointed out that the paper cover on the cone did not replace the need for sauces, the lady simply agreed and reiterated that there were no serviettes available, without offering any alternative solutions or apologies. I hope that you will take my complaint seriously and take necessary steps to address the issues of poor service, unavailability of essential condiments, and staff attitude
0 replies
13 months ago
I was misled into purchasing a policy by AVBOB.
I am writing to express my disappointment and frustration with AVBOB, a funeral policy provider. I was misled into purchasing a policy that did not provide the coverage I was promised, and I was debited for months without receiving a contract. In November 2024, I received a call from Ndamulelo, a representative of AVBOB, who sold me a funeral policy that supposedly covered up to 10 members. I provided her with the list of members to be covered, and she confirmed via email that all the listed members would be covered. However, when I received the contract in February 2025, I was shocked to discover that only 5 members, were covered. Despite my repeated requests for clarification, Ndamulelo claimed it was a "misunderstanding." I cancelled the policy and requested a refund, but was informed by a consultant from AVBOB's finance department that I would not receive a refund. Why is that because I was paying for something that I did not agree upon, and it's even on email? I am appalled by AVBOB's business practices, which seem to prioritize profits over transparency and customer satisfaction. I was debited R290 for months without receiving a contract or the promised coverage. This experience has left me feeling frustrated, disappointed, and exploited.
53 replies
14 months ago
complaints@raf.co.za
I'm frustrated and disappointed at the significant delay in RAF processing my Road Accident Fund claim. Despite numerous emails, phone calls, and visits to their office, my case remains stuck in the repudiation stage for years. My current attorney has submitted all required documents, and I have received confirmation of receipt. However, the status of my case remains unchanged. I have escalated this matter to various representatives, including Talita (whom I was told would be my RAF handler in 2023) and Mthobisi (whom Talita referred us to, to assist with the update of my case). Mthobisi requested Michael Chauke to assist my attorney, & he acknowledged it, but unfortunately, my attorney has not received any meaningful updates or resolution to date. Furthermore, since my attorney has submitted all the required documents, she has not received an email acknowledging her as my current attorney. This has hindered her ability to take further steps or proceed with the case, as my claim is still stuck in repudiation, and the contact center informed me that there's nothing they can do to change the status of my claim; it's only the regional office that has access to do so, and yet we are advised to call the contact center for assistance required. I have also sent an email to RAF complaints office; the contact centre tells me they might respond after 30 days. The lack of communication and progress on my case is causing me undue stress and frustration.
0 replies
16 months ago
Life grand cafe mall of the south provided a safe place for my daughter.
I am so grateful to Life Grand Cafe - Mall of the South for allowing my daughter to wait for my husband in their restaurant without a charge when she was panicking and needed a safe place to wait for her father after meeting up with her friends. May God continue to bless your business.
0 replies
16 months ago
Jet Southgate never attended to me even after reporting to Hello Peter.
After you sent your review about Jet, this is what they say to everyone as a response. " We're so sorry that you haven't had a great experience at our store. We appreciate you letting us know, we have escalated this with the relevant store. " They don't call or another step to resolve the matter. i even think their response is automated.
56 replies
16 months ago
Poor Customer Service and Mismanagement of Lay-Bye at Jet Store Southgate
I am writing to express my disappointment and frustration with the service I received at the Jet store located at Southgate Mall. On August 18th, I placed a lay-bye for some essential clothing items for my daughter, who will be attending university next year. The lay-bye was supposed to expire on November 18th, with an extension option until December 18th. Despite receiving SMS reminders that my lay-bye was about to expire in September, I visited the store and was assured by the manager that it was a system error and that my lay-bye would be recaptured on the system. However, when I called the store again, I was informed that my lay-bye had expired in August and was no longer on the system. The manager I spoke with was rude and unhelpful. He promised to go search for my items & return my call. I am still waiting till today. When I visited the store again, I found that my clothes had been taken back to the front shop, and the main items I had placed on lay-bye were missing. The store manager, Adelaide, attempted to resolve the issue but disappeared without ensuring that the matter was resolved. Out of anger and frustration I asked that they refund me the amount I had paid when I first placed the lay-bye. However, I received an SMS stating that my lay-bye had been canceled, which is confusing since it had already expired. I am extremely dissatisfied with the level of service I received at this store, and I hope that Jet will take immediate action to address these issues. As a parent, it's disheartening to experience such poor service, especially when I was relying on Jet to provide essential items for my daughter's upcoming university journey as she will be in need of these clothes soon.
56 replies
18 months ago
Contaminated food - Iwisa Maize Meal
I am writing to express my disappointment and concern after discovering contaminants in my Iwisa Maze Meal purchase from Checkers Southgate on Sunday 27.10.2024. Upon opening the packaging, I found small worms and what appeared to be web-like residue. Today (31.10.2024) contacted the store and spoke with the Grocery Manager, who responded by saying that contamination can occur due to sealed packaging. While I appreciate the apology and offer of a refund, I am disturbed by the manager's casual attitude towards contamination. As a customer, I expect a higher standard of quality control.
53 replies
18 months ago
Contaminated Food at Checkers Southgate.
I am writing to express my disappointment and concern after discovering contaminants in my Maze Meal purchase from Checkers Southgate on Sunday 27.10.2024. Upon opening the packaging, I found small worms and what appeared to be web-like residue. Today (31.10.2024) contacted the store and spoke with the Grocery Manager, who responded by saying that contamination can occur due to sealed packaging. While I appreciate the apology and offer of a refund, I am disturbed by the manager's casual attitude towards contamination. As a customer, I expect a higher standard of quality control.
0 replies
20 months ago
Theo Wassenaar Primary School is BAD NEWS!!!
Our kids/learners are under a great deal of stress because of the selfish decisions taken by the head Theo Wassenaar Primary school. They raise funds every year, which is not an issue. The issue is that learners who do not donate R300 or more for Glow-Run will not receive a hamburger, nor will they be permitted to wear civvies on Fridays. What about parents who cannot afford or even owe a lot of money for school fees? They are not treated with consideration by the head of the school, Mrs. Tagari. Some parents are wondering what to feed their children for lunch, so how are they going to be able to donate R300? My son has been under a lot of stress lately because I am unable to pay the R300 donation for Glow Run. I keep my financial troubles from my son, but I now had to tell him about them, as I had to explain to him why am I not paying for him. He asked me not to attend to school on Friday, August 30, 2024, because he wasn't permitted to wear his civies because he didn't participate in the Glow Run, and he wasn't given the hamburger because that was reserved for students who had paid. AGAIN! Today it has been announced that only students who have paid R300 or more for the Glow Run will be allowed to wear Civies (home clothes) on Friday, 06, 2024. WHAT IS CALLED?! THIS IS CHILD EMOTIONAL ABUSE!!! Mrs. Tagari NEVER considers our children. She even went so far as to shut the school's gates, forcing parents to drop off their children outside the school premises. Did she ever consider the security of our kids? It is very inconvenient for parents to leave their young children outside the school gate as young as they are plus they are carrying Chromebooks. I had to battle for the right to drop them off inside the school grounds. She even made up the claim that there aren't enough cars at the Booysens police station to patrol the school vicinity and keep students safe. I called the Booysens police station and was informed that they had never received a call from Mrs. Tagari. She agreed to let our children through the school gates when I informed her of this. Since Mrs Tagari became the head of Theo Wassenaar Primary School, there has been a lot unhappiness going on in this school, I can even write a book. She has no respect for anyone.
0 replies
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