Improved service levels in CAA

Most times when one has to deal with governmental departments, it usually turns into a nightmare. Bureaucratic fumbling and lack of knowledge of the very industry in which they work, is a major pitfall. That said, it looks like we are on an upward projectory with our dear CAA... and the last couple of interactions have been amazing! Admittedly, we did not always see eye to eye, but the manner in which the situation was handled was top shelf stuff. In the past, it sometimes felt like I was fighting a mind-numbing jobsworth that was just there to pass time to the end of the month. But lately, it has been all good. We are headed in the right direction guys! Thanks to Madeira Motaung and Thandi Mo***eng, for steering me in the right direction and getting my process going.. Be good!