SA
South African Civil Aviation Authority
Unclaimed Business
SA
South African Civil Aviation Authority
Unclaimed Business
0 Reviews (last 12 months)
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Performance(last 12 months):
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John O
1 reviews | Active since Jan 2020
30 Jun 2023, 10:20
Cannot purchase and or aquire airplanes and helicopters
How am I supposed to buy an airplane and or a helicopter if the banking and finical services industries are not working at all meaning I cannot phone the seller and or contact them and then make a bank transfer and accept my airplane and or helicopter and where am I supposed to store it if it did work? at the public airport? And how am I supposed to get my pilots licenses if licenses offered by schools and or the government don't include flying licenses?
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John O
1 reviews | Active since Jan 2020
30 Jun 2023, 10:20
Cannot purchase and or aquire airplanes and helicopters
How am I supposed to buy an airplane and or a helicopter if the banking and finical services industries are not working at all meaning I cannot phone the seller and or contact them and then make a bank transfer and accept my airplane and or helicopter and where am I supposed to store it if it did work? at the public airport? And how am I supposed to get my pilots licenses if licenses offered by schools and or the government don't include flying licenses?
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Tony F
1 reviews | Active since Jan 2020
22 Jun 2023, 17:37
Improved service levels in CAA
Most times when one has to deal with governmental departments, it usually turns into a nightmare. Bureaucratic fumbling and lack of knowledge of the very industry in which they work, is a major pitfall. That said, it looks like we are on an upward projectory with our dear CAA... and the last couple of interactions have been amazing! Admittedly, we did not always see eye to eye, but the manner in which the situation was handled was top shelf stuff. In the past, it sometimes felt like I was fighting a mind-numbing jobsworth that was just there to pass time to the end of the month. But lately, it has been all good. We are headed in the right direction guys! Thanks to Madeira Motaung and Thandi Mo***eng, for steering me in the right direction and getting my process going.. Be good!
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Tony F
1 reviews | Active since Jan 2020
22 Jun 2023, 17:37
Improved service levels in CAA
Most times when one has to deal with governmental departments, it usually turns into a nightmare. Bureaucratic fumbling and lack of knowledge of the very industry in which they work, is a major pitfall. That said, it looks like we are on an upward projectory with our dear CAA... and the last couple of interactions have been amazing! Admittedly, we did not always see eye to eye, but the manner in which the situation was handled was top shelf stuff. In the past, it sometimes felt like I was fighting a mind-numbing jobsworth that was just there to pass time to the end of the month. But lately, it has been all good. We are headed in the right direction guys! Thanks to Madeira Motaung and Thandi Mo***eng, for steering me in the right direction and getting my process going.. Be good!
0
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Matthew A
1 reviews | Active since Jan 2020
17 Jan 2021, 09:50
SACAA poor service and no stress to ones business
I have submitted my Documents, all are correct as per the process asked to follow. These documents were submitted before Close of business of December holiday. My Certificate of Registration is still not completed with very poor communication from my consultant in charge of my application Anastacia Mphela who can’t seem to understand that this process should not take longer than two weeks as per the requested time they ask for. Which In many options is poor and a good excuse to waste people’s time. While we sit waiting to receive our documents to continue with our businesses.
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Matthew A
1 reviews | Active since Jan 2020
17 Jan 2021, 09:50
SACAA poor service and no stress to ones business
I have submitted my Documents, all are correct as per the process asked to follow. These documents were submitted before Close of business of December holiday. My Certificate of Registration is still not completed with very poor communication from my consultant in charge of my application Anastacia Mphela who can’t seem to understand that this process should not take longer than two weeks as per the requested time they ask for. Which In many options is poor and a good excuse to waste people’s time. While we sit waiting to receive our documents to continue with our businesses.
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Michael H
1 reviews | Active since Jan 2020
3 Dec 2020, 13:14
License renewals take over 30 days - not acceptable! No service delivery!
It is taking in excess of 30 days for SACAA Licensing Department to renew pilots licenses. The period to renew has deteriorated from 1-2 hours 2 years ago, to 7-10 days last year and this year 30+days. It will be impossible for the aviation companies to keep their pilots in the air if their licenses are not issued in an immediate and timely manner as it was a few years ago. It is requiring pilots to apply for license extensions which should be the exception and is now the rule.
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Michael H
1 reviews | Active since Jan 2020
3 Dec 2020, 13:14
License renewals take over 30 days - not acceptable! No service delivery!
It is taking in excess of 30 days for SACAA Licensing Department to renew pilots licenses. The period to renew has deteriorated from 1-2 hours 2 years ago, to 7-10 days last year and this year 30+days. It will be impossible for the aviation companies to keep their pilots in the air if their licenses are not issued in an immediate and timely manner as it was a few years ago. It is requiring pilots to apply for license extensions which should be the exception and is now the rule.
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Noel M
1 reviews | Active since Jan 2020
25 Oct 2019, 11:12
Incompetent personnellicensing department
I sent my PPL renewal paperwork to SA Civil aviation only to get a call from them to say my paperwork is lost. I have waited 2 weeks and have no response from the SACAA to tell me of their incompetence. This is an expensive affair and they treat us like clowns. this is a disgusting manner how they play the game insisting payments be made but are unable to maintain a discipline. This is **** airmanship from the SACAA and you need to put white, indian and coloured people in the positions as they are educated. From a ****ed off Pilot!!!
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Noel M
1 reviews | Active since Jan 2020
25 Oct 2019, 11:12
Incompetent personnellicensing department
I sent my PPL renewal paperwork to SA Civil aviation only to get a call from them to say my paperwork is lost. I have waited 2 weeks and have no response from the SACAA to tell me of their incompetence. This is an expensive affair and they treat us like clowns. this is a disgusting manner how they play the game insisting payments be made but are unable to maintain a discipline. This is **** airmanship from the SACAA and you need to put white, indian and coloured people in the positions as they are educated. From a ****ed off Pilot!!!
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Boitumelo V
1 reviews | Active since Jan 2020
26 Mar 2018, 20:20
Distressed student.
Good evening I recently completed my trade test in aircraft maintenance engineering through the sponsorship of the SACAA. I wrote on the 8th of March and protocol requires that I get my results on the same day if I were the only student writing or the following day if there was two of us. I'm my case I was the only one writing and should have gotten results on the 8th. However, certain outstanding documents which were not submitted by the SACAA (a fact I was not aware of when I wrote) I couldn't get results and I was told by the trade test official that he will only release my results when payment had been made. On March 9th I called the training and development coordinator at SACAA to inform her I had written but couldn't get results due to outstanding documents, the training coordinator then told me that there hadn't been a payment as yet and told me she'll follow up on the matter and let me know thereafter. Later that day she called and told me to move out of the accommodation (which I have no problem with) and that I will not get a stipend at the end of the month. I didn't respond verbally but resorted to send her an email telling her that all other students have been getting stipends on the month in which they qualify and that there should be consistency. She failed to respond to this email. On the 19th she called me to tell me that they had made a payment and that I should wait for the trade test official to contact me. The trade test official contacted me on the 20th in the morning and I then collected my results. On Thursday the 22nd my stipend indeed did not come through and I called her on Friday the 23rd to ask what's happening again and she referred me to her supervisor Leon Nelson. I called him and he said he will look into the matter and that I should call again after 30 minutes, whereupon he wouldn't pick up the phone. Today Monday 26 I called the training coordinator again and asked her how am I supposed to vacate the residence if my stipend had been cut off and how did they authorise this at the time (according to her this was done on the 9th when I told her I WROTE BUT COULDN'T GET RESULTS due to outstanding documents) and she asks me how is the fact that I didn't get my results her problem because she was not the one withholding the results. We spent 23 minutes and 54 seconds with me and her arguing about this with me telling her the fact that I only got my results on March 20th makes me an equivalent of someone who completed the trade on such a date and they had no grounds to speculate that I had passed and shouldn't get a stipend. My biggest fuss here is that they cut me off before I got my results and expect me to use the stipend from end of February at the end of March (which is feasibly impossible because I'm a person too I have expenses I need to cover on a month-to-month basis). I believe their conduct was irresponsible and I would appreciate for them to ensure that I get my stipend instead of the training coordinator making it look like I am the one who is wrong for her failure to read her emails(as she claims their email system has been down since the 16th and that as a result she was unable to see an email I sent her on the 9th). Your help is highly anticipated and appreciated, for further communication I can be reached on ********** 039 or ********** Regards
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Boitumelo V
1 reviews | Active since Jan 2020
26 Mar 2018, 20:20
Distressed student.
Good evening I recently completed my trade test in aircraft maintenance engineering through the sponsorship of the SACAA. I wrote on the 8th of March and protocol requires that I get my results on the same day if I were the only student writing or the following day if there was two of us. I'm my case I was the only one writing and should have gotten results on the 8th. However, certain outstanding documents which were not submitted by the SACAA (a fact I was not aware of when I wrote) I couldn't get results and I was told by the trade test official that he will only release my results when payment had been made. On March 9th I called the training and development coordinator at SACAA to inform her I had written but couldn't get results due to outstanding documents, the training coordinator then told me that there hadn't been a payment as yet and told me she'll follow up on the matter and let me know thereafter. Later that day she called and told me to move out of the accommodation (which I have no problem with) and that I will not get a stipend at the end of the month. I didn't respond verbally but resorted to send her an email telling her that all other students have been getting stipends on the month in which they qualify and that there should be consistency. She failed to respond to this email. On the 19th she called me to tell me that they had made a payment and that I should wait for the trade test official to contact me. The trade test official contacted me on the 20th in the morning and I then collected my results. On Thursday the 22nd my stipend indeed did not come through and I called her on Friday the 23rd to ask what's happening again and she referred me to her supervisor Leon Nelson. I called him and he said he will look into the matter and that I should call again after 30 minutes, whereupon he wouldn't pick up the phone. Today Monday 26 I called the training coordinator again and asked her how am I supposed to vacate the residence if my stipend had been cut off and how did they authorise this at the time (according to her this was done on the 9th when I told her I WROTE BUT COULDN'T GET RESULTS due to outstanding documents) and she asks me how is the fact that I didn't get my results her problem because she was not the one withholding the results. We spent 23 minutes and 54 seconds with me and her arguing about this with me telling her the fact that I only got my results on March 20th makes me an equivalent of someone who completed the trade on such a date and they had no grounds to speculate that I had passed and shouldn't get a stipend. My biggest fuss here is that they cut me off before I got my results and expect me to use the stipend from end of February at the end of March (which is feasibly impossible because I'm a person too I have expenses I need to cover on a month-to-month basis). I believe their conduct was irresponsible and I would appreciate for them to ensure that I get my stipend instead of the training coordinator making it look like I am the one who is wrong for her failure to read her emails(as she claims their email system has been down since the 16th and that as a result she was unable to see an email I sent her on the 9th). Your help is highly anticipated and appreciated, for further communication I can be reached on ********** 039 or ********** Regards
0
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SLT3SLT3 SLT3SLT3
1 reviews | Active since Jan 2020
3 Oct 2017, 10:58
No response from SACAA
After sending numerous emails to get answers on a query I have nobody gets back to me and just ignores my emails. I don't know why an email address is provided on SACAA's website if the people that is suppose to respond just ignore emails. This is absolutely pathetic.
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SLT3SLT3 SLT3SLT3
1 reviews | Active since Jan 2020
3 Oct 2017, 10:58
No response from SACAA
After sending numerous emails to get answers on a query I have nobody gets back to me and just ignores my emails. I don't know why an email address is provided on SACAA's website if the people that is suppose to respond just ignore emails. This is absolutely pathetic.
0
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