MH
Michael H
Active since May 2017
5
Reviews
0
Industries
Reviews
5 reviews4 months ago
Vodacom Cancellation failure
I have on numerous occasions in the last 2 years attempted to cancel unused mobile numbers for mobile modems no longer in my possession. The only attempt by Vodacom to assist with the cancellation was for them to reduce the payment for these extra numbers. I have contacted Vodacom Customer Care (excellent service!) but have never been able to make contact with or talk to anyone from Cancellations Department. I am a pensioner and the additional R500 for unused items is financially nonviable, especially considering it has been continuous for 2 years. The assistance to renew or upgrade is obviously fantastic but any reduction or cancellation is met with a brick wall of silence.
109 replies
27 months ago
SA to Norway with Biddulphs
Biddulphs helped us pack up our home in South Africa for a move to Norway. Their assistance throughout the process was exceptional and highly professional. Everything was arranged for us right down to the unpacking in Norway. We highly recommend Biddulphs for any international move. Mike Huson
58 replies
65 months ago
License renewals take over 30 days - not acceptable! No service delivery!
It is taking in excess of 30 days for SACAA Licensing Department to renew pilots licenses. The period to renew has deteriorated from 1-2 hours 2 years ago, to 7-10 days last year and this year 30+days. It will be impossible for the aviation companies to keep their pilots in the air if their licenses are not issued in an immediate and timely manner as it was a few years ago. It is requiring pilots to apply for license extensions which should be the exception and is now the rule.
0 replies
101 months ago
Still waiting for an upgrade 5 months later
My wife applied for her upgrade in August 2017. All documentation was provided and a request was submitted by MTN Herm**** personnel for the new iPhone 8. Staff advised us that they would send an sms or call as soon as the new phone arrived. We went back a month later to query the state of the upgrade to be advised that there was no record of the application. New paperwork was provided and the same response was given to call or sms on receipt of the phone. In the interim, the MTN office has moved to the new mall. When asked if there was any news of the upgrade, we were advised that there was no paperwork or information regarding the application....again. We have subsequently provided paperwork with a promise from the staff to advise within 24 hours what the status of the upgrade is and the receipt of a suitable phone. I have sent emails requesting feedback with one response. The staff will respond to paperwork issues but not queries regarding the status of the upgrade and phone. Now we cannot get any response from the registered telephone number either ( ********** ). My wife has been with MTN since 1996 and this is the worst service she has received in all this time.
105 replies
109 months ago
Unable to cancel Telkom landline telephone contract
<p>I sent Telkom an email together with the required documents for cancellation of a landline contract on 01 December 2016.</p> <p> </p> <p>I received a response the same day acknowledging the receipt of the cancellation.</p> <p> </p> <p>In January, I contacted Nedbank to cancel the Telkom stop order. Nedbank advised that they are "not allowed" to cancel Telkom stop orders.</p> <p> </p> <p>a. How do I finalize the cancellation of this contract?</p> <p>b. How do I get my money back for the months paid since cancellation?</p> <p> </p>
56 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
4 (80%)