South African College Of Business (SACOB)
1.9|13 reviews
NP
Nomakhepu P
1 reviews | Active since Member
28 Aug 2023, 08:09
HURT AND DISSAPPOINTED BY SACOB FALSE ADVERTISING!
I am extremely disappointed with the false advertising by SACOB, When I enrolled I was advised by Damian that the course fee of about R21500 plus an all inclusive fee for registration for my CGISA Programme 1, I have been in conversation with Damian for almost a year if not longer contemplating my studies and no where was I informed about an added R5800 that I would have to pay in order to write exams with CGISA. I am not in a position where I am unable to register for the exams because I WAS NOT INFORMED OF THE ADDITIONAL COSTS. I mean as a single mother, where am I supposed to get R5800 off the bat?!! Had I been informed of it then I would made arrangements. Damian knows how I have struggled to come up with the funds to register in the first place, Imagine how ecstatic I was to finally be living my dream to study, now I have to postpone my exams to next year May.
I am beyond HURT and DISSAPPOINTED!!! After the two current modules, I might as well go directly with the board or Wits because at least then I know what I am dealing with and there will be no surprises.
Helpful (0)
Replies (528)0
Replies (528)South African College Of Business (SACOB)'s replyOfficial
28 Aug 2023, 08:20Hi Nomakhepu, we are so sorry to read this review and will be looking into the matter. SACOB's fees exclude the Professional Body fees (such as registration and exam fees) however we will investigate the communication between you and the advisor and should the outcome be that you were guided incorrectly we will cover the exam fees on your behalf. We understand the urgency of the matter as exam cut off date is the 31st Aug so we will get back to you by close of business today.
Best regards,
South African College Of Business (SACOB)'s reply28 Aug 2023, 08:20
Official
Hi Nomakhepu, we are so sorry to read this review and will be looking into the matter. SACOB's fees exclude the Professional Body fees (such as registration and exam fees) however we will investigate the communication between you and the advisor and should the outcome be that you were guided incorrectly we will cover the exam fees on your behalf. We understand the urgency of the matter as exam cut off date is the 31st Aug so we will get back to you by close of business today.
Best regards,
NP
Nomakhepu P's updateReviewer Update
28 Aug 2023, 08:42I appreciate the response. I look forward to hearing back from you.
NP
Nomakhepu P's update28 Aug 2023, 08:42
Reviewer Update
I appreciate the response. I look forward to hearing back from you.
South African College Of Business (SACOB)'s replyOfficial
28 Aug 2023, 09:44Hi Nomakhepu, we have looked into the communication between yourself and the course advisor and can see that in the initial email communication it states that our fees excludes CGISA Exam and Reg Fees. We can see that the invoice also states that the fees are for study material and learning support. We are so sorry about this confusion. We understand that the cost is unexpected and have a possible solution for you, we will be in touch to discuss options with you.
Best regards,
South African College Of Business (SACOB)'s reply28 Aug 2023, 09:44
Official
Hi Nomakhepu, we have looked into the communication between yourself and the course advisor and can see that in the initial email communication it states that our fees excludes CGISA Exam and Reg Fees. We can see that the invoice also states that the fees are for study material and learning support. We are so sorry about this confusion. We understand that the cost is unexpected and have a possible solution for you, we will be in touch to discuss options with you.
Best regards,
NP
Nomakhepu P's updateReviewer Update
28 Aug 2023, 10:07Thank you for the response, I look forward to the call concerning the possible solution.
NP
Nomakhepu P's update28 Aug 2023, 10:07
Reviewer Update
Thank you for the response, I look forward to the call concerning the possible solution.