SA NURSING COUNCIL - LICENSE TO PRACTISE - SOMEWHERE IN POSTAL MESS

As a registered Nurse, I paid my annual fees on 10 DEC 2023, which are due annually by 31 DEC: As I haven't received my certificate/licesce to work, I sent an email and asked why I haven"t received it and was told -

" Thank you for the email. Your annual practising certificate for 2024 was posted. Please note that council do not issue duplicate annual practising certificates. Unfortunately, SANC do not fax or e-mail proof of payment. If you need a confirmation of payments for your annual fee for 2024, you need to email the request for a confirmation of payment with a certified copy of your identity document to apc@sanc.co.za for assistance."

We all know that the postal system is defunct, I never receive any post except the telephone account from Telkom, so why post these important documents, why not charge a little extra, for those who want their certificate sent via a courier, make it the registered persons choice, at an extra fee. Or get with new technology and find a way to email certificates, or even WhatApp, or some new tech method to get this - basically "work permit" - to the person anxiously waiting for this important document in order to work. I have been a nurse for over 50 years and get treated like this! Not good enough. How do I now get my certificate to prove I am registered??? P.TAYLOR 1154053.