PT
PAM T
Active since Jan 2012
38
Reviews
0
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Reviews
38 reviews2 months ago
TAKEALOT DOESN'T REALLY CARE ABOUT YOU THE CUSTOMER
i purchased a Samsung A35 from TAKEALOT in Nov 2024, this is used for business All was going well, when 5 weeks ago MTN blocked and blacklisted my cell, I am a Vodacom customer. I have never ever been in contact with MTN before this debacle, who could not help, as I don't have a phone number from them. Reaching this conclusion took about 10 days, as Takealot would not believe me until I produced an email from Vodacom's Blacklisting Dept, then it took another 2 weeks, for them to decide, that seeing the phone is still under guarantee, they had to replace the phone,. They would only replace the cell if I handed it in, no replacement swap yet, that was 9 FEB. No one explained, before I handed it in, that it would have to be returned to supplier for inspection and that it could take 3 weeks. What part of "This is a business phone" did they not get. Urgency was not even thought of! They are using stock standard protocol for a very unusual unique situation. Takealot's supplier took stock that belonged/allocated to MTN and no one at Takealot bothered to read the box and ask why does it have a barcode with MTN on it. So here I am stuck in the middle of this, with no new business phone, had to borrow an old cell to just receive calls and emails. At the same time as purchasing the cell, I bought a Leather flip cover with clip to make sure it was safer, w2hen handled, also purchased a glass screen protector from another place, so now it's already 5 weeks, receiving these stock standard replies. No manager has decided since it was totally not my fault, take this as a unique problem, run with it and fast track a solution. It is run by people who do not care about their customers. The protocol is not customer friendly, especially when not customer's fault. I am frustrated, annoyed with being treated like I caused the problem and so I must wait, and wait and wait, still waiting .... Would you now think twice about buying something from them, when this is the attitude when returning faulty goods? I am flabbergasted by the lack of understanding that this unique situation should not be treated like their mundane everyday problems. NOT a happy customer.
0 replies
2 months ago
Need them to talk to...
Need them to talk to me to sort blacklisted phone.
0 replies
14 months ago
WHAT HAS HAPPENED TO COMPUTICKET BOOKING SYSTEM!! NOT USER FRIENDLY
I bought 3 x tickets to concert in City Hall CPT for Sun 27 April, paid, screenshot a "Purchase Successful", but have never received any confirmation from Computicket. I used to book a lot of tickets through them. Had to Login, good seating maps, now I am afraid the website is NOT user friendly, Seating map pathetic and their WhatsApp chat is AI babble, that I do not trust. How do I get confirmation of the tickets I paid for? HELP PLEASE.
0 replies
18 months ago
TELKOM - SERVICE NOT WORKING - AGAIN
Here we go again. A couple of weeks ago my landline went down and the fault line refused to log a fault. So what am I paying a rental for monthly, when it keeps stop working. The actual problem is Ants get into the box and eat the plastic covering the copper. Also I was told last time and again now they do not repair copper lines. So then why don't they give me a better solution at a better price than expensive fibre, which keeps going down. When everyone in the street has no Wi-Fi as fibre is down, I still have wifi with ADSL. It's just the phone that doesn't work. PLEASE HELP.
53 replies
21 months ago
HAVE ADSL - SO TELKOM REFUSES TO FIX MY LANDLINE - NO FIBRE - NO HELP
We have had our landline since the mid 1980's and when WI-FI came into being we took a package for ADSL. Over time Fibre became the norm, but it was expensive and we had no options other than what was dug into our pavement in our area, so we politely declined Fibre. Pensioners live in this house. Now the landline that it is attached to the ADSL, has gone belly-up after the ton of rain we have experienced. Over the years when it rained so heavily in Table View a certain "sub-station" always flooded and lines went down. So when I asked for my line to be tested and someone sent to fix the fault, they REFUSED, AS I STILL HAVE ADSL. "No repairs on copper lines" was the reason. This is trying to force me into changing to Fibre!! The reason for my reluctance to change over, just this weekend - 3 = 4 Aug; 2024, the entire street on VUMTEL was down, I was the only house in the street with WI-FI, as I was on ADSL still. I could phone out, but could not receive calls, but today the line just buzzes. We pay R291.00 per month before making any calls. I would like my phone repaired, no matter if I have ADSL or not. Fibre is not yet a totally 100% reliable option, as it fails more often than not and ADSL has never failed us since 1998 when we took it out. PLEASE CAN TELKOM FIX MY LANDLINE in FLAMINGO VLEI - TABLE VIEW Acc # 342426570.
0 replies
21 months ago
URGENT H ELP NEEDED - PLEASE
I please need help. I have been asking for more than 2 weeks already, for Card statements and have explained this is very urgent as my Bookkeeper is retiring tomorrow 31 JULY. I explain how urgent this is and maybe a week later I get statements and often no what I asked for. Please can someone in ABSA purchase Card just send me what I need URGENTLY - PLEASE!!!
56 replies
24 months ago
HUGE SAVINGS
i had a very chatty Lerato help me. She wasn't in a rush, wasn't pushy to take the policy. I saved R104 per month on my trailer. WHOO WHOO Wonderful.
106 replies
27 months ago
SA NURSING COUNCIL - LICENSE TO PRACTISE - SOMEWHERE IN POSTAL MESS
As a registered Nurse, I paid my annual fees on 10 DEC 2023, which are due annually by 31 DEC: As I haven't received my certificate/licesce to work, I sent an email and asked why I haven"t received it and was told - " Thank you for the email. Your annual practising certificate for 2024 was posted. Please note that council do not issue duplicate annual practising certificates. Unfortunately, SANC do not fax or e-mail proof of payment. If you need a confirmation of payments for your annual fee for 2024, you need to email the request for a confirmation of payment with a certified copy of your identity document to apc@sanc.co.za for assistance." We all know that the postal system is defunct, I never receive any post except the telephone account from Telkom, so why post these important documents, why not charge a little extra, for those who want their certificate sent via a courier, make it the registered persons choice, at an extra fee. Or get with new technology and find a way to email certificates, or even WhatApp, or some new tech method to get this - basically "work permit" - to the person anxiously waiting for this important document in order to work. I have been a nurse for over 50 years and get treated like this! Not good enough. How do I now get my certificate to prove I am registered??? P.TAYLOR 1154053.
0 replies
29 months ago
FEATHERS OF ALL COLOURS - A WONDERFUL ADVENTURE
For those people making their way down to the coast for Christmas Holidays in the Garden Route, this is a MUST on your list of attractions to visit. It is the largest free flight covered Aviary in the World I understand. The experience is wonderful for all ages. I have never seen so many different kinds of Leorie's ever, now they have another name, I like still like "Loerie", Their feathers are Green like the trees and when in flight a bright Crimson Red under their wings, is spectacular - go see for yourself, you will not be disappointed, a holiday treat and entrance fees reasonable for the South African purse!!
0 replies
33 months ago
ABSA - GET WITH CUSTOMER CARE PLEASE
Here we go again. It's as if no one gives a damn about how they work. Work ethic everywhere is very poor, which gives the business worked for a bad reputation. I just had an embarrassing situation in the supermarket, my debit card was declined, but I know there enough funds for my purchases. I then tried to draw funds from ATM, read DEACTIVATED. Later looked carefully at the card 07/23. My old debit cards never had expiry dates, so not used to checking that. My complaint is that all other card departments send a message to say your card is expiring soon. So not impressed I wasn't made aware, that now have to sit in the bank for hours to obtain another card. ABSA, you need to improve your customer care, support your clients in a much more interactive way. Frustrated beyond measure.
60 replies
Review Distribution
5 Star
4 (10.526315789473685%)
4 Star
1 (2.6315789473684212%)
3 Star
0 (0%)
2 Star
4 (10.526315789473685%)
1 Star
29 (76.3157894736842%)