Failed Administration

Good day,

Please note that my account with this financial institution was handed over to GVDM Attorney for collection. As per the normal process, I have made an agreement to pay off this account and have been awarded a 15% discount. I, therefore, requested and paid-up letter, and GVDM promised to request it from their clients.

For some strange reasons, their policy or processes issues a paid-up letter in 30 days although the majority of creditors issue theirs in a few with 24hrs after receiving proof of payment. My payment to them which was set for immediate payment was done on 18 July 2023 till today I have not yet received my paid-up letter.

It is to be noted, they updated my credit record on 1st Aug 2023 for July month although they acknowledged receiving my paid-up letter from GVDM negatively as nonpayer or miss-payment.

I write this to warn others not to take a loan with Southern Cross Finance as they will ensure you will not be legible to buy a house for your kids, cause now SAHL is waiting for the paid-up letter to approve my home, but they can't proceed due to these people.