NK
Nceba K
Active since Oct 2015
42
Reviews
0
Industries
Reviews
42 reviews2 months ago
Bad APP
Bad App flexibility, their app recently refused to provide proof of payment for my airtime purchases, "report transaction" notice all the time. I called them and even went to the bank, and they all say I need to call in for proof of purchase and when I call, they say they will escalate which takes morethan 72hrs
106 replies
11 months ago
Sales ****mers
I recently dropped my Vodacom fibre contract based on what I was sold by Afrihost. My Fibre was about R650 per month, and Afrihost offered the same speed with R100 less, and informed me that they only do the increase in pricing every year, unless pricing is forced by government polices. I only had them for three months and was paying in advance, but they increased my subscription by the same R100 to put me back where I came from. I told them the government should withdraw the VAT increase. On top of that, although I paid them in advance, they suspended my subscription after a R147 outstanding balance as a result of the unprecedented increase.
0 replies
11 months ago
Poor and rude customer services
As per my previous complaint via this platform, the company did not reach out to resolve the issue instead, they are now running me around to refund my money. Nothing has been delivered, my orders have a waybill ref: HA, and they just say their references start with ZA as if I'm the one who allocated the reference.
0 replies
12 months ago
AliExpress ****
I bought 3 items at once, or with one payment - now they are delivering them one by one with custom fees of R249 per item. I used the same method with TEMU, and all items were packaged into one, and I only paid one customs fee of R249 without problems. AliExpress is a **** that forces people to pay customs more than the actual item's price.
0 replies
22 months ago
Bad Service
I was sold a fibre connectivity about two months ago, still today it is not yet beign installed although the router was delivered with no internet interim ****le. I called the sales person Rudiane and only recevied rud responses, as if I should have just know certain processes although I am not working for Vodacom or beign an installer. I called customer services, also they are lost on why it is not yet installed. The first call was 6 June and today both came down with same response that the case is escallated. The big problem I was advised by the same sales person to cancel my RAIN internet and I'm now 15 days without internet.
106 replies
23 months ago
Tholakele was friend...
Tholakele was friendly and compassionate with full understanding of the country's financial crisis for the working class
53 replies
30 months ago
Blacklisted for Life
Hello everyone, be careful of ABIL, when you are in a financial crisis and your account goes to arrears they red-flag you for life although you come back and rectify it. My account is in good standing with an overpayment of 16k but still I'm blacklisted to them, cause of the past arrears, and their consultant confirmed on the phone that this will stay for life in the ABIL records.
131 replies
33 months ago
Failed Administration
Good day, Please note that my account with this financial institution was handed over to GVDM Attorney for collection. As per the normal process, I have made an agreement to pay off this account and have been awarded a 15% discount. I, therefore, requested and paid-up letter, and GVDM promised to request it from their clients. For some strange reasons, their policy or processes issues a paid-up letter in 30 days although the majority of creditors issue theirs in a few with 24hrs after receiving proof of payment. My payment to them which was set for immediate payment was done on 18 July 2023 till today I have not yet received my paid-up letter. It is to be noted, they updated my credit record on 1st Aug 2023 for July month although they acknowledged receiving my paid-up letter from GVDM negatively as nonpayer or miss-payment. I write this to warn others not to take a loan with Southern Cross Finance as they will ensure you will not be legible to buy a house for your kids, cause now SAHL is waiting for the paid-up letter to approve my home, but they can't proceed due to these people.
0 replies
34 months ago
******* Connection
080 131 3553 we called this number several time to report ******* connection, everytime the call centre pick up and drop the call. As citizens we are now confused on what steps to do, if the hotline is not hot anymore....
0 replies
Review Distribution
5 Star
4 (9.523809523809524%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (9.523809523809524%)
1 Star
34 (80.95238095238095%)