Poor Service, very ***********

I sent you several emails to update my banking details and you said you can't do it.I requested for your banking details to do an eft because I am no longer using the Capitec account you have. I have sent 100 emails to info@southernfinance.co.za but you just decided to ignore my email and put my account in arrears.When I call your call center no one ever picks up.You are the worst company I have ever had to deal with and you have very poor service. Putting my account in arrears when it's even my payday yet and when you have not even provided me with the settlement letter I requested to settle your account