SF
Southern Finance
Claimed Business
SF
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-67
Recommended: Unlikely
Review Distribution
1.1|12 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(9.1%)
1(90.9%)
5(0%)
4(0%)
3(0%)
2(9.1%)
1(90.9%)
Frequently Asked Questions About Southern Finance
Southern Finance has a TrustIndex of 0 out of 10 on Hellopeter, based on 12 reviews in the last 12 months. Hellopeter has tracked Southern Finance across 69 total reviews. How is the TrustIndex calculated? →
Recent reviews (12)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceKD
Kyle D
1 reviews | Active since Jan 2020
13 Mar 2026, 09:54
Wrongfully double debited
Good day. I have been trying for over a week to get a hold of you guys via calls and emails but no avail. My account was double debited with 2 different amounts on the same day. I want my money back and I will be escalating this matter.
Helpful (0)
|Replies (0)KD
Kyle D
1 reviews | Active since Jan 2020
13 Mar 2026, 09:54
Wrongfully double debited
Good day. I have been trying for over a week to get a hold of you guys via calls and emails but no avail. My account was double debited with 2 different amounts on the same day. I want my money back and I will be escalating this matter.
0
Replies (0)nZ
nthati Z
1 reviews | Active since Jan 2020
2 Mar 2026, 13:34
*****
Southern finance is running a ****. From friday they sent me a debit order mandate to accept, until today the money is not in my account. Their call centre the calls are not going through, they are also not responding to any emails. I will not be liable to pay for a loan that I never received.
Helpful (0)
|Replies (0)nZ
nthati Z
1 reviews | Active since Jan 2020
2 Mar 2026, 13:34
*****
Southern finance is running a ****. From friday they sent me a debit order mandate to accept, until today the money is not in my account. Their call centre the calls are not going through, they are also not responding to any emails. I will not be liable to pay for a loan that I never received.
0
Replies (0)AMDR
Andre Marius Du Rand
1 reviews | Active since Jan 2020
3 Feb 2026, 12:10
Performance breakdown
Been using this institution for a while with great results BUT NOW Can't get any response , and if they respond it is not helpful at all
Helpful (0)
|Replies (0)AMDR
Andre Marius Du Rand
1 reviews | Active since Jan 2020
3 Feb 2026, 12:10
Performance breakdown
Been using this institution for a while with great results BUT NOW Can't get any response , and if they respond it is not helpful at all
0
Replies (0)HD
Hlengiwe D
1 reviews | Active since Jan 2020
23 Dec 2025, 08:43
Poor Service, very ***********
I sent you several emails to update my banking details and you said you can't do it.I requested for your banking details to do an eft because I am no longer using the Capitec account you have. I have sent 100 emails to info@southernfinance.co.za but you just decided to ignore my email and put my account in arrears.When I call your call center no one ever picks up.You are the worst company I have ever had to deal with and you have very poor service. Putting my account in arrears when it's even my payday yet and when you have not even provided me with the settlement letter I requested to settle your account
Helpful (0)
|Replies (0)HD
Hlengiwe D
1 reviews | Active since Jan 2020
23 Dec 2025, 08:43
Poor Service, very ***********
I sent you several emails to update my banking details and you said you can't do it.I requested for your banking details to do an eft because I am no longer using the Capitec account you have. I have sent 100 emails to info@southernfinance.co.za but you just decided to ignore my email and put my account in arrears.When I call your call center no one ever picks up.You are the worst company I have ever had to deal with and you have very poor service. Putting my account in arrears when it's even my payday yet and when you have not even provided me with the settlement letter I requested to settle your account
0
Replies (0)kS
kesendran S
1 reviews | Active since Jan 2020
11 Nov 2025, 03:46
Pathetic and useless loan company what a *******!!!
Pathetic and most useless company to deal with had a loan and paid up over a year now but they not updating my experian credit report everytime this account is disputed there as paid its removed and then reloaded by this credit provider as per experians knowledge I will now take legal and further action should this company not update my credit report and send a request to experian to have my account closed the instruction needs to come from them i am in position as well of the paid up letter issued by them
Helpful (0)
|Replies (0)kS
kesendran S
1 reviews | Active since Jan 2020
11 Nov 2025, 03:46
Pathetic and useless loan company what a *******!!!
Pathetic and most useless company to deal with had a loan and paid up over a year now but they not updating my experian credit report everytime this account is disputed there as paid its removed and then reloaded by this credit provider as per experians knowledge I will now take legal and further action should this company not update my credit report and send a request to experian to have my account closed the instruction needs to come from them i am in position as well of the paid up letter issued by them
0
Replies (0)ZM
JP
Jacobus P
1 reviews | Active since Jan 2020
25 Sept 2025, 13:40
PATHETIC
PATHETIC SERVICE This company have the worst service I came across, They never answer their e-mails or phone calls, I have registered on their website uploaded my bank statements and got stuck, can't log in again, absolutely no support, will never recommend them to anyone!
Helpful (0)
|Replies (0)JP
Jacobus P
1 reviews | Active since Jan 2020
25 Sept 2025, 13:40
PATHETIC
PATHETIC SERVICE This company have the worst service I came across, They never answer their e-mails or phone calls, I have registered on their website uploaded my bank statements and got stuck, can't log in again, absolutely no support, will never recommend them to anyone!
0
Replies (0)NL
Neeveshan L
1 reviews | Active since Jan 2020
6 Aug 2025, 11:28
Terrible service
They don't pick up their phone! Paid them last year but still showing on the credit burea
Helpful (0)
|Replies (0)NL
Neeveshan L
1 reviews | Active since Jan 2020
6 Aug 2025, 11:28
Terrible service
They don't pick up their phone! Paid them last year but still showing on the credit burea
0
Replies (0)