Southgate mall does not have security personnel in the parking lot after hours

There is no security manning the boom gates or money machine after hours. I had to get out of my car a few weeks ago to open the gate myself - this is unacceptable. Last night I inserted R50 into the parking lot machine. The machine retained my R40. I rang the alarm and a security personal came and said that he couldn't help me, however he'd send his supervisor to come speak to me. The supervisor told me that he could not assist me with my R40 change and the staff employed to mind the gate and the machine had knocked off and that I had to travel back to the mall for a mere R40. It did not matter that I needed to travel 30kms back to the mall for R40 but I could not be help.

What bothered me the most is the security threat for to car owners. There is no security personnel looking after our cars after a certain time and we car owners must open the exit gate ourselves. What about our safety as we leave our cars idling and opening the gate. Our safety is not considered. The gate is not well light at night and various people do loiter at the gates at odd times.

The mall is ran like a mall that truly does not care about it's patrons lives because most of the patrons are black (90% black)!!!! If this was in a white frequented mall this would not happen.