According to BMW Vereeniging tyres only last 3000km "it's normal wear and tear"

I bought a second hand Ford ranger from them in April this year, vehicle was basically brand new +- 28000km on the clock.

After about 4 months and 3000 km the front tyres were worn completely on the inside, which according to them is normal wear and tear.

I informed them that according to the consumer rights act I have a 6 month warranty period and that it was within my right to request that they replace the two front tyres.

Again they said that it was normal wear and tear and not there responsibility, I asked them for proof that the vehicle went for wheel alignment before they sold it to me, but they could not or would not send me a wheel alignment report, thus I believe it was an existing problem and the vehicle was sold to me like that.

At least they offered to get me new tyres through there Motus network that I would have to pay for myself, I'll give them that pathetic attempt at customer service.

Further more on the day they delivered the car when we did an inspection, the original ford jack was missing and one of the center caps for the rims was missing, they replaced the jack with a cheap AutoZone jack and I am still waiting 6 months later for the center cap they promised to send me.

After I posted a review on Google, they rep**** and said I should contact customer support, but they were CCD in every email from the start and never intervened to try and assist, so much for customer service.

So if you buy a second hand car from them, as soon as the paperwork is signed, don't expect any after sales service from them.