WHAT IS THE REAL PROBLEM WITH REFUNDS FROM SPAR 2U!!. INTEREST?? PERVERSE PROFIT MAKING??!

I see a lot of complaints on Hello Peter RE: Spar2U refunds!! I am.also.having a very bad experience. You can add me to the list!!

I should have checked the reviews for Spar 2u before considering using the functionality!!!

I DON'T KNOW WHY THEY HAVE SUCH A DELAY WITH REFUNDS? ARE THEY EARNING EXTRA INTEREST?!!

My story:

- Placed an order via app

- Not all the stock was delivered. - Order was changed with my consent.

- Malelane Superspar super professional with the delivery and the delivery guy was very friendly and on time on New Year's day

- Saw that the initial order's amount was deducted from my credit card plus some fee??

- Struggled to get in touch with the correct department within Spar RE: my refund

- It is now Day 16 and refund not reflecting in my bank account yet

- Keep on following up with with them and all they say that it takes time??

- In this day and age with all the technology available plus competition with 60/60.and Woolies How is it even possible??

- One expects more from you Spar 2u!!!

- Is this a new way to earn interest from customers??

-Contact person is: Glenda Turpin Customer Care Advisor THE SPAR GROUP LTD | SOUTH AFRICA Tel: +27 (0) 31 719 1723 | Fax: + 27 (0) 31719 1991 | Glenda.Turpin@spar.co.za 22 Chancery Lane, Pinetown, 3610 | P.O. Box 1589, Pinetown, 3600