SU
Spar U 2
Unclaimed Business
SU
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMD
Madelaine D
1 reviews | Active since Jan 2020
16 Jan 2025, 01:07
WHAT IS THE REAL PROBLEM WITH REFUNDS FROM SPAR 2U!!. INTEREST?? PERVERSE PROFIT MAKING??!
I see a lot of complaints on Hello Peter RE: Spar2U refunds!! I am.also.having a very bad experience. You can add me to the list!! I should have checked the reviews for Spar 2u before considering using the functionality!!! I DON'T KNOW WHY THEY HAVE SUCH A DELAY WITH REFUNDS? ARE THEY EARNING EXTRA INTEREST?!! My story: - Placed an order via app - Not all the stock was delivered. - Order was changed with my consent. - Malelane Superspar super professional with the delivery and the delivery guy was very friendly and on time on New Year's day - Saw that the initial order's amount was deducted from my credit card plus some fee?? - Struggled to get in touch with the correct department within Spar RE: my refund - It is now Day 16 and refund not reflecting in my bank account yet - Keep on following up with with them and all they say that it takes time?? - In this day and age with all the technology available plus competition with 60/60.and Woolies How is it even possible?? - One expects more from you Spar 2u!!! - Is this a new way to earn interest from customers?? -Contact person is: Glenda Turpin Customer Care Advisor THE SPAR GROUP LTD | SOUTH AFRICA Tel: +27 (0) 31 719 1723 | Fax: + 27 (0) 31719 1991 | Glenda.Turpin@spar.co.za 22 Chancery Lane, Pinetown, 3610 | P.O. Box 1589, Pinetown, 3600
Helpful (0)
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Madelaine D
1 reviews | Active since Jan 2020
16 Jan 2025, 01:07
WHAT IS THE REAL PROBLEM WITH REFUNDS FROM SPAR 2U!!. INTEREST?? PERVERSE PROFIT MAKING??!
I see a lot of complaints on Hello Peter RE: Spar2U refunds!! I am.also.having a very bad experience. You can add me to the list!! I should have checked the reviews for Spar 2u before considering using the functionality!!! I DON'T KNOW WHY THEY HAVE SUCH A DELAY WITH REFUNDS? ARE THEY EARNING EXTRA INTEREST?!! My story: - Placed an order via app - Not all the stock was delivered. - Order was changed with my consent. - Malelane Superspar super professional with the delivery and the delivery guy was very friendly and on time on New Year's day - Saw that the initial order's amount was deducted from my credit card plus some fee?? - Struggled to get in touch with the correct department within Spar RE: my refund - It is now Day 16 and refund not reflecting in my bank account yet - Keep on following up with with them and all they say that it takes time?? - In this day and age with all the technology available plus competition with 60/60.and Woolies How is it even possible?? - One expects more from you Spar 2u!!! - Is this a new way to earn interest from customers?? -Contact person is: Glenda Turpin Customer Care Advisor THE SPAR GROUP LTD | SOUTH AFRICA Tel: +27 (0) 31 719 1723 | Fax: + 27 (0) 31719 1991 | Glenda.Turpin@spar.co.za 22 Chancery Lane, Pinetown, 3610 | P.O. Box 1589, Pinetown, 3600
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MK
Motlalepule K
1 reviews | Active since Jan 2020
6 May 2024, 13:25
Spar The Wedge croocks.
Spar had a special on freedom day you buy 2 18 tissues for R198 and you get 1 18 pack for free. I ordered from Spar The Wedge and they said they approved my order and when I called they said they don't have stock. They then called and said Can I please give them time until they get stock. I waited a week , they got stock but my order wasn't processed. I have been calling to get an update because I have to always buy tissue for the house. On Friday (Manager Landiwe) they call and tell me they will substitute my tissues with another brand so I agree and nothing is delivered. Yesterday they call and say the driver is coming, The driver then calls me at 6pm and I tell him im home and he says he is on his way. At 7pm I call him and he says his battery died so he went back to the store. When I call the store the manager says the driver said he called me but my phone wasn't ringing. I insist that I want my tissues because I have lost money busy buying tissues every week and I have been patient with them , the manager apologizes and I hung up. At 8pm the driver calls and he is outside to deliver my tissues. The tissues they gave me are R84 and R84 times 3 is R250 which is the price I paid for the 2 tissues, meaning the third pack is not free I actually paid for the 3rd pack. Spar The Wedge are ******. I bought the tissues on special but now the replacement of tissues is way cheaper than the initial brand that was on special. I have been ******. Beware of these specials if they substitute your special they rob you.
Helpful (0)
|Replies (0)MK
Motlalepule K
1 reviews | Active since Jan 2020
6 May 2024, 13:25
Spar The Wedge croocks.
Spar had a special on freedom day you buy 2 18 tissues for R198 and you get 1 18 pack for free. I ordered from Spar The Wedge and they said they approved my order and when I called they said they don't have stock. They then called and said Can I please give them time until they get stock. I waited a week , they got stock but my order wasn't processed. I have been calling to get an update because I have to always buy tissue for the house. On Friday (Manager Landiwe) they call and tell me they will substitute my tissues with another brand so I agree and nothing is delivered. Yesterday they call and say the driver is coming, The driver then calls me at 6pm and I tell him im home and he says he is on his way. At 7pm I call him and he says his battery died so he went back to the store. When I call the store the manager says the driver said he called me but my phone wasn't ringing. I insist that I want my tissues because I have lost money busy buying tissues every week and I have been patient with them , the manager apologizes and I hung up. At 8pm the driver calls and he is outside to deliver my tissues. The tissues they gave me are R84 and R84 times 3 is R250 which is the price I paid for the 2 tissues, meaning the third pack is not free I actually paid for the 3rd pack. Spar The Wedge are ******. I bought the tissues on special but now the replacement of tissues is way cheaper than the initial brand that was on special. I have been ******. Beware of these specials if they substitute your special they rob you.
0
Replies (0)