Bought VW polo carpets online and no delivery nor communication from this supply regarding the purchase

I have purchased VW polo 9n carpets more than a week ago from this entity, there is no communication from the shop regarding this transaction, no delivery, when I attempt calling, the landline doesn’t work and the cell number when picked up I’m told it’s not for that shop and that I have gotten through to the wrong number. Have sent follow up email with no response. At this stage I am starting to feel like I got ****med.