1 reviews | Active since Member
I took my car to Irene Mall branch on 5 Jan for a much, needed FULL valet service. When I returned the afternoon as I approached my car it looked like the windscreen was dirty with dust, so naturally I just wiped it off. Only to find that the whole windscreen is full of multiple small chips. So many that I cannot count!! I immediately complained. I was told the owner is too busy to speak with me and will call me the following day 6 Jan. I was expected to pay and leave without the problem being addressed, without an apology, without a resolution. Clearly the staff was unable to help me and the owner who was called.....did nothing. The inside of the car roof that was supposed to be cleaned, has brown marks on it. The wax residue is still visible on several parts of the car. The car seats today on 8 Jan is still wet. AND NO ONE HAS CALLED ME AS PROMISED. I can only assume nothing will be done. Do not take your cars here.