Sparkling Auto Care Centre Montana: Causes Damages to property

On 2 March 2022 i Took my bakkie in to Sparkling auto Montana for the very first time to get washed and the bakkie's canopy got damaged by the manager (Renier Steyn), when he drove the bakkie to move it to a different location he left the canopy door open and it got caught up by a hanging chain and damaged the door. Now at first Renier admitted to the damage and said he will fix it where the Sparkling auto employees from the autobody repairs side will do it. Upon receiving the bakkie the damage was not repaired properly and the bakkie was so dirty and i was not happy at all.

I Told Renier that i was not happy and said that i will get a quote from the people that made the canopy to replace the door, i forwarded the quote to Renier and he said that he will also get a quote as my quote was too expensive.

Its now been more than a month and im not getting any responses from Renier at all and i even went to the Owner (Tiaan Strydom) and explained the whole situation to him and he also said that he WILL not pay the damages and that he will get his own people to get it fixed. Its been been almost three weeks and he is also not responding to my messages nor giving me feedback.

Both Renier and Tiaan just gave me excuses in the start of all of this and the fact that they refuse to pay the damages that they caused just shows bad character

Sparkling Auto CARE is responsible for any damages caused when a car is in their care but they but they simply just dont care at all otherwise this issue would have been resolved long time ago.