Specialized Bicycles Africa

Specialized Bicycles Africa is using the following platform - https://www.specialized.com/za/en - to advertise their range of products with prices (ZAR). This website is not integrated with their dealer network so it is impossible for them to advise customers where, what and how many of these items are available In their dealer network. Furthermore if you contact their customer care department, Enzo Grande he indicates that he will follow-up with his dealer network via mail. This afternoon when I followed up with Enzo he replied with few dealer names and numbers and indicated that I must phone them and if they have stock I can purchase the product from them. Great customer service after you in writing confirmed that you will follow up and get back to your customer. It is not the customers fault or problem if the platform being used cannot indicate which dealer have stock or not. Must the customer now contact all 23 dealers to find out where he/she can find the stock as advertised on their website with pricing. As far as my knowledge goes a retailer cannot advertise any product and price of he cannot supply this product to the customer. False advertising as per the Customer Protection Act. It is very concerning that a international company like Specialized still operates in the manner in this economic climate.