Specialized warranty

Becareful with the frame warranty of high end bikes. I had recently purchased a epic sworks raw carbon frame which had a defect in it . I was told that they were going to exchange it. They just sent a completely different colored frame which was not to my liking plus the shop I deal with even said they had not seen that color before. I asked them to please get what I paid for which they said can't as they don't have . To cut a long story short. The exercise for me to get what I had ended up costing me R75000. To purchase a new bike and then sell the warranty bike and parts. For a R240000-00 bike this is not the service you expect. Unacceptable service from head office . If you buy a raw carbon bike you expect the same under warranty and not what ever they have lieing around. Just be aware of their warranty . A month later they are advertising the coloured bike I had at a discounted price. Funny that they now have stock. Absolutely useless company when it comes to warranty of their failure to maintain quality