20/20 for Spectacle Warehouse Hillfox

My son’s glasses broke (that were from another Optometrist). They had to be fixed urgently, as he only has a 20cm range. We went to Spectacle Warehouse at Hillfox the Saturday morning. We spoke to Michael, who took the glasses to the back and then came and explained what he would try do. We went back 40 minutes later and Michael couldn’t stop apologising, as he couldn’t fix them. He was doing us a favour and certainly didn’t need to apologise. He showed us ‘more affordable ’ frames and we found the perfect pair. Michael went above and beyond to give us the best price and fit the lenses in 10 minutes. His kindness and helpfulness were exceptional. I cannot thank him and them enough for the exceptional service. I will ensure all family members go there from now on and highly recommend them. Thanks again!