Dodgy Business Practices

After suffering a lightening strike on my house. All my appliances including my Speed Queen Washing Machine were effected - Lead Laundry, the SA Speed Queen agents advised a R 6300 repair on a 25 yer old machine - 1 year later the machine has packed up completely - Its turns out the expected lifespan of a Speed Queen washer, was 25 years ?? Subsequent repair experts, advised the machine should never have been repaired. Lead Laundry have completely ignored my claims for any type of compensation as a result of their dodgy business practices - still claiming they were correct in advising a R6300 repair for a 25 year old machine ?? Every other appliance effected by the lightening strike was replaced with a new unit. I have now had to replace my washing machine at my own cost when this should have been covered by insurance a year ago. Watch out for the dodgy business practices used by this company !!