They don't refund they steal your money

Ordered online. One item was out of stock. Been fighting for a refund all week! The store staff apparently can't raxh the owner. Apparently these days the owner is difficult to reach! Probably holidaying with stolen money. I've emailed the owner no reply. I've emailed the store many times, no reply! I've called and the staff just say they will get back to me and don't! Please do. Not trade with this brand! Thieves!