Not the best spot to bank, *****

This has been the most stressful, rollercoaster pf a week. I added money via 1voucher; normally it is instantaneous. 02/03 i deposited R100, and it approved as per fee for adding money via voucher. What i find surprising is, the transaction has been on a pending status as from 02/03/26. I am not able to access money, i can get reimbursed or issues another voucher and mostly scary i have an EFT from 06/03/2026. I hope the funds do not go through the same trajectory. I am highly disappointed as for the support and the team of technicians “who” are supposedly working on the issue. They say its Temporary, i doubt it, already feels permanent. Kindly warn, advise on how to fast track my individual service cause i am in need of the funds. There is no honesty, empathy nor respect from the team as a whole. There is no effort or whatsoever. Emails are not attended and support stuff is *********** and almost robotic. I need my money @SpotMoneySa @BidvestBank