Satisfaction

From the moment I walked into reception I felt valued. My paperwork was on her desk and she called an assessor immediately. Everybody was friendly and professional. On the day I booked my car in it was exactly the same. I always felt special and not just another number. Never had I filled in lengthy forms - everything was already completed or completed on my behalf. On the day of check-in my car was inspected, forms filled in and before I knew it everything was done. The work was completed faster than promised and on the day of pick-up I walked in without introducing myself and I was greeted on my surname. WOW!!! Only 2 things I could fault (to some degree). I did not receive a reminder for my check-in and when I picked up my car the fog used for sanitation caused some marks which I could have taken off myself but that was done for me causing a bit of a delay. My car looked brand new!!!!!!!!!!!