LB
Louis B
Active since May 2017
21
Reviews
0
Industries
Reviews
21 reviews22 months ago
Best Electricians in the WORLD
From the day I called them to the completion of the job these guys were AWESOME!. The receptionist is extremely professional and delivered on every promise she made from bookings to sourcing the materials. Jeandre and his team arrived and he quickly got each started with a task after he cleared the details with me. They were respectful and quick and cleaned up after themselves. This is what a winning team looks like. Thank you for great service and hassle free repairs. I never had to manage any stage of the process. Call them you will be impressed +27 74 756 7305.
0 replies
26 months ago
Happy customer.
First time I ordered more than 1 item. I was alarmed when the invoice showed only one item and associated amount. Fortunately the friendly lady explained shipments are split to ensure speedy delivery. WOW ! it was speedy. The second part of the delivery came later with its invoice. Great service and product.
73 replies
31 months ago
Voda SHARKS have no ethics
On 6 March 2023 Vodacom issued me a quote for services to be R339.00 VAT INCL. Quote 1-35999319938220. I did not want it but they told me that the package I was on was no longer available. All subsequent debit orders were to the value of R362.00 per month and I started the excruciating process of trying to fix it. After numerous phone calls and lots of time spend waiting for each new customer care attendant to try and understand the problem I received word that the rewards department is investigating the matter and that it will take up to 2 months to be resolved. Finally in June I received a call from Trinisha Chinna telling me that the error was on their side and that I have 2 options. 1. Go back to my old package with the lower pricing 2. Stay on the quoted package and they'll refund the cost of 2 month's subscription (R678.00) I opted for #2 as it was the least admin and ask the very kind and efficient Trinisha to send me an e-mail stating the details and the fact that my monthly charge (INCLUDING VAT) will be R339.00. She did and on 20 June 2023 at 10:29 I received the confirmation. To my amazement I also received the money in my vodacom account. So things actually do happen they way they should - so I thought. Unfortunately my September debit order showed R362.00 again. Again I had to call Vodacom to fix what they messed up but I had the letter from Trinisha just to find out she no longer works there and that I am back at square 1. So on 2/10/23 I spoke to Tracy at 10:35 (ref 2SD12N8). She said I came through to the Telkom dept but she'll give the Vodacom dept my details (nobody called) On 12/10 at 7:37 I spoke to Emmie. She said the rewwards dept only opens at 8am but she'll call back. Same day at 8:54 Emmie calls and transferred me to Camile. Camile says the system says my debit order amount is R339.00. She cuts me off and never calls back. I called back on 12/10/23 and spoke to Amanda at 9:28. She seems eager to help and says she'll compare the quote and invoice. She said that the one is with VAT and the other without but cannot provide a reconciliation between the R399 and R362. Then she agreed to trace the letter stating that my monthly fee will be R339 and refer it to the billing dept. This call lasted 42min 37seconds. She said she'll call back after an hour to update me. This is now 16:13 and still Vodacom sits with my money and I am left hanging.
310 replies
33 months ago
How long does it take for Suzuki N1 Parts to sell a bulb for a Brezza?
31 minutes Why is that? Firstly because they are not knowledgeable as to what parts belong in what vehicle or too lazy to look it up. Secondly because they do not understand their system - parts were not correctly loaded on the system so in essence selling a lightbulb with the code H7 does not mean the documentation/system needs to state H7 Thirdly it is acceptable to have the customer stand for 10 minutes while the system is updated for a stock item that has been in stock for atleast 2 days from the date of enquiry. Fourthly. Having a laptop is no indication of efficiency of use. Well done to Ervin who managed to sort all the issues out. How long does it take for the technician to replace the bulb? Less than 2 minutes.
0 replies
34 months ago
Worst service and unreliable sales people - 1 star is a compliment
I shall not easily consider buying from Italtile Somerset West. Lots of empty promises and they could have cause me inconvenience and financial loss. This is the chain of events: Saturday 10 June 2023 I walked into Italtile Somerset West. Justin Gibson assists me in finding the best tiles for my dream project. I explained to him that the matter is a bit more complicated as they need to be available in Port Elizabeth (PE) and that CTM was not able to assist me. He assured me that there is no problem. He’ll arrange for an IBT and that the tiles will be available in PE. He did say that they are in the process of relocating into a new showroom and that the planned opening will be 22 June 2023. I confirmed that I only need the tiles at the beginning of July and that it should then be fine. Monday 12 June 2023 I arranged with Justin to pickup a sample He stated that the cost is R60 On arrival he also confirmed that the IBT transaction with PE is confirmed and that everything is in order. Monday 3 July 2023 I returned the tile and asked Justin if the tiles are in PE He said that the branch is operational but that they do not process transactions yet I said it is fortunate that I only need to pick-up the tiles as full payment was already made. (10/6/23) Tuesday 11 July 2023 I send an e-mail asking if the tiles are available in PE Justin rep****: “Tiles they are actually on their route to the PE store and should be there by the weekend and ready for collection from Monday on” I immediately called Justin and explained in no uncertain terms that I need the tiles for the weekend and not the Monday as I am driving to PE and that part of the reason was to discuss the tiles with the contractor. He confirmed that he’ll follow-up I send another e-mail confirming that we telephonically agreed that the tile will be available over the weekend. His reply stated: “I do apologise for the miss understanding and will ensure that the tiles are there and ready to be collected by the weekend, once I have confirmation, I will let you know the second I have confirmation, But please be assured that I will make sure the stock is there.” Wednesday 12 July 2023 I send Justin another e-mail requesting some comfort that the tiles will be available. He rep****: “All is arranged and all is sorted for you to be able to collect on the weekend, I was told if the tiles get there earlier through out the day on Friday they will confirm with you and give you a call / give me a call and let me know so that I am able to let you know, but to be on the safer side, plan for collection on Saturday Morning as they have confirmed that you are able to collect then.” Saturday 15 July 2023 I arrived at Italtile PE just after 8 am not having had any communication from Justin since the 12th Johan Kemper told me that they do not offload the truck until Saturday (as he apparently explained to somerset west) I asked him to go have a look. He returned with the devastating news that the tiles were not in the truck and that Justin is not in the office. I called Justin on his cell requesting a reason why he stole my money as I paid and received nothing in return. He started making excuses as to how he was told the tiles were loaded I asked him how it takes 5 weeks for tiles to be moved from Somerset to PE. He continuously moved the blame away from him without even attempting to resolve the matter. After spending more than 5 minutes on the phone listening to excuses I told Justin that he needs to do something to get my tiles to me on that day, immediately. Fortunately Johan came out and offered me tiles from another customer who did not need it immediately.
154 replies
43 months ago
Superb electrical service
I contacted ELCO and made a booking for the following day. Send pics of what needed to be done on whatsapp. He arrived on time. Did exactly what I wanted and took the faulty lights with them to dispose of. The service was friendly and efficient.
0 replies
52 months ago
Wesbank if you want to commit suicide - nothing good will come from using them
Since I started dealing with Wesbank I experienced incompetence, lies and errors. After entering into the finance agreement (less than 5 months ago) I have had so many difficulties that I decided to find an alternate source of funds just to be rid of these people. Thinking that settling the outstanding balance would be easy and as my documentation is probably not even filed I would get that quickly. After requesting the settlement balance having to wait almost 24 hours everything went wrong. Today, 12 WORKING days after payment, I still do not have my NATIS documents and Lerese Swartz ignores all correspondence. I have also send a detailed complain to complaintsresolution@wesbank.co.za on 1/2/22 at 11:46 and they have not even acknowledge receipt. I have compiled a detailed timeline with all my correspondence but at the end of the day I do not think that will make any difference. Unfortunately it is no use screaming against a storm and all I can do is make potential users aware of the fact that Wesbank does not deliver service. If I had to do this again I would use their quote to negotiate a better deal somewhere else (if there are still people who know what they do and do what they promise)
213 replies
54 months ago
EXCELLENT service
Thank you OWR SOLAR. Excellent service and NO empty promises. They even delivered after hours and made sure it is working. These guys have stock and are friendly, professional and knowledgeable. Two thumbs up! https://m.facebook.com/OWRSolarSA/ http://www.owrsolar.com/
0 replies
54 months ago
Satisfaction
From the moment I walked into reception I felt valued. My paperwork was on her desk and she called an assessor immediately. Everybody was friendly and professional. On the day I booked my car in it was exactly the same. I always felt special and not just another number. Never had I filled in lengthy forms - everything was already completed or completed on my behalf. On the day of check-in my car was inspected, forms filled in and before I knew it everything was done. The work was completed faster than promised and on the day of pick-up I walked in without introducing myself and I was greeted on my surname. WOW!!! Only 2 things I could fault (to some degree). I did not receive a reminder for my check-in and when I picked up my car the fog used for sanitation caused some marks which I could have taken off myself but that was done for me causing a bit of a delay. My car looked brand new!!!!!!!!!!!
0 replies
55 months ago
Suzuki - Service suck
If you want to pull your hair out and pop your ulcer this is the place to go. Sales people are extremely friendly and patient but once you commit to a transaction the problems start. Over promise and under deliver is putting it mildly. The vehicle delivery date was communicated just to be moved out by 3 weeks. And even after the vehicle was in town were they not able to stick to their promised delivery date. Despite the wait and the back and forth on promises they have the worst admin staff. I found numerous errors on my documentation and when I queried it I was told that she is not able to change it. Elmarie (her boss miraculously did change it). I was send incorrect paperwork which did not even apply to my transaction. When I queried reference documents I was told that it was already e-mailed but again the COMPUTER caused the problem. On enquiry of the meaning of some paragraphs I was not answered and infact a total lack of understanding was displayed. I can only hope that the service department will make up for the unacceptable service from the admin department.
0 replies
Review Distribution
5 Star
6 (28.571428571428573%)
4 Star
3 (14.285714285714286%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (57.142857142857146%)