Poor Service

# Bag House - I bought a Cotton Road Handbag from Bag House. Not even a month and a half the straps of the Handbag is tearing out of the Material. Took the Handbag, back to the shop # Bag House, to my surprise the Shop Owner did not even care about the broken Handbag. No exchange, no refund nothing. So I paid alot of money for this Handbag, a Handbag which I cannot even use. What a disappointing experience.