Bad service at spur maponya mall

I want to spur maponya silver falcon today..and I ordered and rice and prawns and veggies..then they bought prawns first after 45 minutes after 20 minutes they bought veggies after 20 the brought rice..the prawns iyoh nightmare the lemon was too much on the saurce..after m almost done eating the bought my juice ..all my food were cold and bad ..apparently the person who was supposed to do my juice forgot about it ...it's was just bad ..I regret wasting my money