Squadcars
Verified Business
|4.9|135 Reviews (last 12 months)|Responds in 41h 17m
Squadcars
Verified Business
|4.9
135 Reviews (last 12 months)
Responds in 41h 17m
Scores reflect the Overall AI Score for each category
Squadcars
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Squadcars is widely praised for its sales team and smooth purchase journeys, with sales consultants like Vinny, Solo, Joseph, M S, Bashimane, and Marklin repeatedly named as standouts. Customers describe quick approvals, helpful finance assistance, and warm hospitality. A small number of buyers raised concerns about post sale vehicle preparation and contract handling, but overwhelmingly the experience is described as professional and rewarding.
Replied to 100% of negative reviews
Reply time on negative reviews: 25h 12m
TrustIndex
9.1
Ranking
#5
in Warranty & Service Plans
Reply Time
41h 17m
NPS Score
52
Recommended: Very Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 25h 12m
Jul '25 - Jun '26
Based on recent customer reviews, Squadcars is widely praised for its sales team and smooth purchase journeys, with sales consultants like Vinny, Solo, Joseph, M S, Bashimane, and Marklin repeatedly named as standouts. Customers describe quick approvals, helpful finance assistance, and warm hospitality. A small number of buyers raised concerns about post sale vehicle preparation and contract handling, but overwhelmingly the experience is described as professional and rewarding.
Squadcars's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Conduct. Customers consistently name specific consultants such as Vinny, Solo, Joseph, M S, Bashimane, Marklin, and Ridwaan as patient, professional, and dedicated. Reviewers describe staff going above and beyond, building finance scores over months, and treating buyers with genuine warmth and care.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Excellent service from Vinny very fast fast and absolutely professional best sales person in Squadcars, my friend referred him to me. Vinny is the best. Thank you Squadcars and thank you Boss Vinny.
1 reviews | Active since Jan 2020
Excellent service from Vinny very fast fast and absolutely professional best sales person in Squadcars, my friend referred him to me. Vinny is the best. Thank you Squadcars and thank you Boss Vinny.
1 reviews | Active since Jan 2020
Thank you Vincent I appreciated youre assistance with my new vehicle. Everyting in order as promised. Will definetely recomend.
1 reviews | Active since Jan 2020
Thank you Vincent I appreciated youre assistance with my new vehicle. Everyting in order as promised. Will definetely recomend.
Squadcars scores 4.6 out of 5 on Hellopeter's AI analysis of service quality in Car Dealerships, compared to the Car Dealerships industry average of 4.1. Their strongest theme is Staff Quality (4.7); their weakest is Communication (4.5). The top AI-rated Car Dealerships business on Hellopeter is Botha & Deysel Executive Motors (4.8). How is the AI Score calculated? →
Squadcars has a TrustIndex of 9.1 out of 10 on Hellopeter, based on 135 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 25 hours 12 min. Hellopeter has tracked Squadcars across 985 total reviews. How is the TrustIndex calculated? →