Squarespace web builder, charlatans and a waste of money

What an absolute shocker of a company! having spent many hours developing our webpage. Many many hours lost exploring and reams of support pages to get the site up and running, we now discover that Squarespace doesn't bother hosting .co.za domains. I have explored their pages of T's&C's without finding a single hint of the same. We paid the upgrade fee in order to commercialise our site only to discover this little disgusting "small-print." All over their site, they brag about their 24/7 support. This of course is the biggest joke yet! If your "problem" doesn't match their list of potential reasons to contact support...well good flipping luck in getting even an ounce of support from Squarespace. Emailing them is an equal waste of time. Sent 10 emails over the past 5 days without even an acknowledgement of my emails to them. Do not! I Repeat, DO NOT waste your time or your energy on Squarespace. They are abysmal and their so-called 24/7 support is non-existant.