DONT PURCHASE AT WATERFALL MANOR!!!

I am a resident at Waterfall Manor, and I am deeply frustrated by the current situation caused by SSI Group. My home has now been without water for 2 days, and I have been informed that this is due to a large municipal bill from Phase 1 of the estate not being settled, resulting in CoJ cutting the supply.

The most concerning part is that there has been no urgency or meaningful action from SSI to resolve the issue or support homeowners during this time.

On top of that, we have been informed that the JOJO system lacks a non-return valve — something that should have been included during the original installation. This means that any water pumped into the tanks would simply flow back out through the main pipes and be wasted.

From my personal experience, it feels as though SSI Group was focused only on building and selling units quickly, without ensuring that critical infrastructure was designed properly or maintained responsibly. The wellbeing and basic living needs of residents seem to be an afterthought.

If you value accountability and peace of mind, I strongly recommend choosing another developer.

This has been incredibly stressful and unacceptable.