Disgusting Service

Worst service ever experienced in my history of using Huawei express repairs when they decided to use SSS Cellular Tygervalley to repair my device , I've been quoted in December 2025 and was unhappy with the quotation price has it was to high for a 6 year old device and I've payed half the price before also with Huawei express repairs through a different repair shop. I then declined the quotation and requested the return of my device attached with my new address this took them a month after multiple ignored emails and decided to phone them in February 2026 first consultant was clueless, second consultant acted professional over the phone and promised my device will be delivered to my new address and that their R250 quote cancellation fee does not apply to Huawei Express Repair consumers

Guess what these **** still sends my device to my old address. I'm then contacted by Huawei customer care again approached by some woman who sounds like she knows what she's doing and promised numerous times that she'll correct the mistake made and have my device delivered and also having to repeat myself to her over numerous calls my device is then sent back to SSS Cellular Tygervalley Lmao!!!! After being sent to Port Elizabeth yet I've gave numerous consultants my Johannesburg address, I'm then contacted again my so called professional Huawei Customer Care consultant just to repeat myself again and being promised she'll have my device delivered within 2 working days well it's a week later, 3 months in total and still no device Ram Tracking shows my device is still at SSS Cellular Tygervalley. I'm literally disgusted!!! By this service.

Tracking shows that SSS Tygervalley still has my device after you guys send it to the wrong address

Please can you return my device what is so difficult after giving direct instructions and new address over and over again