Honor repair centre- SSS CELLULAR

worst service you will ever get..I booked my two phone in November. Within 1 days of booking the phone in I receiving the quote I called them because there was a promotion and no labor fee would be charged for that week but on the quote I was clearly charged for labor. The attitude I received was beyond bad they really need to work on their customer service the man (supervisor/manager)was very arrogant...I then paid the two quotes because at that stage I was already tired of SSS CELLULAR's staff Tygervalley. I literally called every day for an update because I was told within 2 to 5 days the parts would come then the phones will be queue for repair... They have been sitting with my phones for more than a month if I call then it's just we waiting for parts for the phones. .I told the lady we are going on vacation on December 14th and my daughter wants her phone. She calls me on Thursday my child's phone is in the queue for repair. Friday 12 December SSS Cellular called me about the phone's pin and told me phone was fix they were only doing a final check (mind you I wrote down all the pins the day I booked the phones in. Later in the day they called me I must come into the store. They expected me to drive to them which was a 1h 30 minute drive because struggle to unlock the phone really now . I then decided to drive to Cape Town Saturday 13 December I got there. I opened the phone. The repair man then saw that there was still a problem on my child's phone people from Saturday 13 December two weeks later I have not heard anything again from SSS Cellular about both mine and my child's phone..after the lady told me nicely the holidays are not going in interfere with their work...more than a month without a phone.you call SSS Cellular they hang up the phone if you ask questions or don't pick up the phone...if they pick up they have attitudes..HONOR get a better repair centre please