1 reviews | Active since Member
This was the worst experience of my life, and we've moved a lot of times before. First of all, SSTS does not have trucks of their own, instead they outsource the moving to small truck owners (which is in terrible shape). They can't even understand if you speak English to them, they cannot read either. Secondly, I provided SSTS with a detailed list of all my furniture and items to be moved. It was so detailed it even included if the furniture was small, medium or large items. They quoted me a price to move all the items, which I accepted. The outsourced company came with their horrible truck and 2 people loaded the items. They promised they will cover the items in blankets for protection, but not a single blanket was even brought with. The truck was full and they left half of my furniture. SSTS then told me that I have to pay for a second load and I was forced to pay this as I couldn't move the rest of my items. My furniture was so damaged. The truck then reversed into our new neighbor's electric fence and wall, SSTS just gave me the driver's number and said I have to sort it out with the driver. The truck was supposed to pitch up for pickup at 7:30, but they only arrived at 11:30 for the 1st load. The second load arrived at the new house at 00:00 the next morning. They **** you in thinking you'll pay 1 price, but in the meantime they know you'll have to pay for a second load.