RK
Rynardt K
Active since May 2012
10
Reviews
0
Industries
Reviews
10 reviews8 months ago
Never use SSTS Movers
This was the worst experience of my life, and we've moved a lot of times before. First of all, SSTS does not have trucks of their own, instead they outsource the moving to small truck owners (which is in terrible shape). They can't even understand if you speak English to them, they cannot read either. Secondly, I provided SSTS with a detailed list of all my furniture and items to be moved. It was so detailed it even included if the furniture was small, medium or large items. They quoted me a price to move all the items, which I accepted. The outsourced company came with their horrible truck and 2 people loaded the items. They promised they will cover the items in blankets for protection, but not a single blanket was even brought with. The truck was full and they left half of my furniture. SSTS then told me that I have to pay for a second load and I was forced to pay this as I couldn't move the rest of my items. My furniture was so damaged. The truck then reversed into our new neighbor's electric fence and wall, SSTS just gave me the driver's number and said I have to sort it out with the driver. The truck was supposed to pitch up for pickup at 7:30, but they only arrived at 11:30 for the 1st load. The second load arrived at the new house at 00:00 the next morning. They **** you in thinking you'll pay 1 price, but in the meantime they know you'll have to pay for a second load.
0 replies
58 months ago
Rain throttling internet speed - Download at only 0.37Mbps
My internet speed was fine until this morning. My download speed dropped to a whopping 0.37Mbps and Upload speed is still constant at 19.96Mbps. This is a clear indication of being throttled as congestion on the network will reduce both download and upload speeds. I am working from home and have 2 children doing home schooling. My work requires constant video conferences and my kids also have videos to watch for their schoolwork. It is impossible to work like this.
318 replies
96 months ago
Vodacom charges for devices long after they are paid off.
After being good customers of Vodacom for the past 11 years, Vodacom states that we are able to upgrade our devices on the 1st of January 2018. When you attempt to upgrade, the system shows you are not able to upgrade because you can only upgrade on the 1st of January 2018, even though it is in the middle of June 2018 already. Furthermore, our contract already expired, with our handsets being paid off months ago, but Vodacom continuously charge us for our handsets every month - Why is that? Then, Vodacom suspends our accounts for both incoming and outgoing calls when we refuse to pay for handsets that were paid off already. We cannot even port our numbers, because Vodacom won't allow it.
159 replies
103 months ago
Best online purchase ever
After I've completed my purchase via Gym Fanatics, I received an email containing all the information regarding my purchase. The day after my purchase, I received an email from Annuska, personally thanking me for my recent order. The staff is always absolutely friendly when I phoned and they kept me up to date with my order's progress. Great work guys!
61 replies
103 months ago
Awesome products and very happy with service
I've ordered products from Gym Fanatics online and I am absolutely happy with the size, product quality as well as the service I received. They notified me that my item will take between 14 and 30 working days to be delivered, however I received my items on day 5! I was pleasantly surprised by the speed and quality of their products as everything is imported and I could not get any of their offered items anywhere else.
61 replies
105 months ago
Cannot provide proof for ADT debt collection
For over a year ADT security has been handing our "account" over to numerous debt collection agencies. We have been asking for the so-called signed contract as we have no agreement with ADT at all. We are then told that there is a signed contract and they will send it, but it never happens. They are harassing us from as early as 6:00 AM in the mornings, throughout the whole day and even as late as 10:00 PM at night! Come Saturdays and even Sundays, they continuously harass us. I am out of ideas as to how to get them to stop. Is it not fraudulent to hand someone over and state they have a signed agreement, but when they ask you for this so-called signed contract they never send it and then just hand you over to the next debt collection company? Herewith the latest of their emails received, but still no contract: Client Account number: Our Reference number: Attention: Subject: ADT Account handed over for collections. Dear Please urgently contact CreditWorx on ********** 403 & Quote Ref: We would like to discuss with you an affordable payment plan towards your ADT account handed over for collections. You are also required to activate your account within 48hrs into the banking details provided below and thereafter settle or make monthly payment instalment with our consultant. Should you wish to settle your account, you will qualify for a once off settlement discount whereby our consultant will issue you with a settlement amount. All payment must be made into the below banking details. PaymentDue to:CreditWorx Bank:ABSA, Account Number: ********** 993 Ref Number : Payment can also be done at any Shoprite/Checkers/Spar/Pick n Pay using pay@ , Your urgent response will be much appreciated. CreditWorx is governed by the Debt Collections Act (Act No 114 of 1998), Yours Sincerely CreditWorx
0 replies
105 months ago
Cannot provide proof for ADT debt collection
For over a year ADT security has been handing our "account" over to numerous debt collection agencies. We have been asking for the so-called signed contract as we have no agreement with ADT at all. We are then told that there is a signed contract and they will send it, but it never happens. They are harassing us from as early as 6:00 AM in the mornings, throughout the whole day and even as late as 10:00 PM at night! Come Saturdays and even Sundays, they continuously harass us. I am out of ideas as to how to get them to stop. Is it not fraudulent to hand someone over and state they have a signed agreement, but when they ask you for this so-called signed contract they never send it and then just hand you over to the next debt collection company? Herewith the latest of their emails received, but still no contract: Client Account number: <Removed for security> Our Reference number: <Removed for security> Attention: <Removed for security> Subject: ADT Account handed over for collections. Dear <Removed for security> Please urgently contact CreditWorx on ********** 403 & Quote Ref: <Removed for security> We would like to discuss with you an affordable payment plan towards your ADT account handed over for collections. You are also required to activate your account within 48hrs into the banking details provided below and thereafter settle or make monthly payment instalment with our consultant. Should you wish to settle your account, you will qualify for a once off settlement discount whereby our consultant will issue you with a settlement amount. All payment must be made into the below banking details. PaymentDue to:CreditWorx Bank:ABSA, Account Number: ********** 993 Ref Number : <Removed for security> Payment can also be done at any Shoprite/Checkers/Spar/Pick n Pay using pay@ <Removed for security>, Your urgent response will be much appreciated. CreditWorx is governed by the Debt Collections Act (Act No 114 of 1998), Yours Sincerely CreditWorx
0 replies
105 months ago
No Agreement but handed over for Debt Collection
For over a year ADT security has been handing our "account" over to numerous debt collection agencies. We have been asking for the so-called signed contract as we have no agreement with ADT at all. We are then told that there is a signed contract and they will send it, but it never happens. They are harassing us from as early as 6:00 AM in the mornings, throughout the whole day and even as late as 10:00 PM at night! Come Saturdays and even Sundays, they continuously harass us. I am out of ideas as to how to get them to stop. Is it not fraudulent to hand someone over and state they have a signed agreement, but when they ask you for this so-called signed contract they never send it and then just hand you over to the next debt collection company?
61 replies
120 months ago
Vodacom deletes contract numbers on current account
<p>After making full payment on our vodacom account and even phoning vodacom to inform them of the payment, after which we were asked to send the proof of payment, which we've done, they decided to delete our numbers. When we phoned them to ask what's going on with our account, they said the phone lines were deleted today, 26 May 2016. They now expect us to go and purchase 4 new sim cards and pay new connection fees. Then the exceptionally rude call centre agent puts the phone down, cutting the call.</p> <p>How do they expect us to pay for new sim cards, after they even told us that our account is current?</p> <p> </p> <p>They are looking for any reason to steel money from clients, forcing clients to spend more money than what is possible. This is the 3rd bad experience we had with vodacom within a year. Every single time they forced us to pay more money for something they did wrong.</p> <p> </p> <p>The call centre agent's attitude was "I will create an entry that you are stating that you refuse to purchase new sim cards for the reactivation." after I stated that vodacom deleted our numbers while our account was current, so why should we spend money to buy new sim cards. Then she put the phone down.</p>
53 replies
134 months ago
After account limit request still receive R6k bill
After an incident where vodacom charged us for data usage of over R 8,000.00 in 2014, which we had to pay, and they had no means of proving that we used it, we specifically asked for them to limit our lines. Our contract terms and conditions state that each line will be limited to credit score availability.<br> We have once again received a bill on 1 line for R 6,500.00.<br> After phoning vodacom and asking them how this is possible as we asked for the line to be limited, they said that they don't do that and it is our fault that we received such a massive bill.<br> We then asked them what about the limit by credit, and they said that all of our lines are limited together for R 4,000.00. If we take all of our lines in to account the total bill is R 7,500.00. How did they then even limit on R4,000.00? They specifically stated that all the lines' limits are grouped into one account, which is the R4,000.00.<br> This is completely unacceptable, and we refuse to pay this account as we specifically asked for the lines to be soft locked by vodacom to avoid the recurrence of the 2014 issue.
0 replies
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (10%)
1 Star
7 (70%)