1 reviews | Active since Member
I'm a third year student studying Foundation Phase Teaching. I was busy studying through one of my modules MFP301 on the STADIO Canvas page. I clicked on the link given for me to read for my studies when my laptop got infected with a virus through this link given by STADIO through their Canvas page.
I immediately started taking screenshots and pictures and reported the incident worried about damage being caused to my new laptop. I logged a ticket on student support, called them, but unfortunately it is very difficult to get someone to answer the phone, but I did get through eventually. An IT sent me an e-mail about an hour later asking for screenshots. I was hopeful to get help to fix my laptop, but it has been two hours since I heard anything back from the IT. I called student support again, struggled to get through. I eventually got through only to be told they are looking for an IT online. She put me on a different line only to have me cut off and now I'm struggling to get through to them again, while I ran out of airtime. I'm frustrated, angry, scared and disappointed receiving to support from STADIO who caused this issue in the first place. I can't afford to replace this laptop and believe that STADIO should be held accountable for the damages to my laptop. I want my laptop to be assessed by an uninvolved IT and believe that the bill has to be paid by STADIO as their website and links should be safe for me to use as I need to follow these links to read important information.
My student number is 23204112
Best regards,
Best regards,
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