What are the most common complaints about STADIO – Musgrave Durban Campus?

The most common complaint about STADIO – Musgrave Durban Campus, based on Hellopeter's AI analysis of recent customer reviews, is Administration, Registration & Communication. Students describe hour-long call holds, unanswered Q-desk tickets, dropped calls and being shuffled between departments. Registration, deregistration and LMS access issues are widespread, with consultants frequently described as clueless or unable to resolve queries.

Is STADIO – Musgrave Durban Campus trustworthy?

STADIO – Musgrave Durban Campus has a TrustIndex of 5.9 out of 10 on Hellopeter, based on 73 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 2 hours 42 min. How is the TrustIndex calculated? →

STADIO – Musgrave Durban Campus Reviews | 5.9 TrustIndex

STADIO – Musgrave Durban Campus Reviews | 5.9 TrustIndex | Hellopeter

Review Distribution

3.1|73 Reviews

Sep '25 - Aug '26

Frequently Asked Questions About STADIO – Musgrave Durban Campus

What do customers say about STADIO – Musgrave Durban Campus?

Based on recent customer reviews, STADIO Musgrave Durban Campus shows a sharply polarised experience. Students celebrate individual lecturers and recruitment consultants for outstanding support, yet repeatedly criticise administrative breakdowns, refund delays, unresponsive call centres, and certification bottlenecks. Distance learners describe systemic communication failures that overshadow strong teaching moments, leaving graduates feeling financially squeezed and administratively stranded.

What is STADIO – Musgrave Durban Campus's biggest strength?

STADIO – Musgrave Durban Campus's biggest strength, according to Hellopeter's AI analysis, is Teaching & Academic Support. Lecturers like Kurt Rabie, Verusha Naidoo, Ms Runi/Rooney and Mary Voyadjis are repeatedly praised by name for patience, clear explanations and dedication, making distance modules enjoyable and accessible even for language novices.

Recent reviews (73)

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Popular mentions

Kurt Rabie patient lecturer helpful clear explanations Suvika Deodut no response on hold refund delay completion letter poor support

Etatiae S

1 reviews | Active since Feb 2024

27 May 2026, 19:24

Review for Mr. Kurt Rabie.

Mr. (Kurt) Rabie is an exceptional lecturer who is always willing to go the extra mile for his students. His classes are enjoyable, engaging, and interactive. He shares his wealth of wisdom in Afrikaans in such a way that students can develop a love and passion for the language, and he truly helps us to understand the assignments and concepts better. His infectious passion and warm personality shine through in everything he does and encourage us, even when the academic year feels like a roller coaster. He always acts with integrity and professionalism and possesses exceptional interpersonal skills. He cares not only about our academic performance, but also about our holistic well-being, ensuring that we are doing well as students. Mr. Rabie sincerely shares his heart and passion for the subject with his students, and that is what makes his classes so special.

Helpful (0)

|Replies (2)

Etatiae S

1 reviews | Active since Feb 2024

27 May 2026, 19:24

Review for Mr. Kurt Rabie.

Replies (2)

Wilmalene W

1 reviews | Active since May 2026

24 May 2026, 13:37

Positive Student Experience

Mr. Rabie is always supportive and professional. He takes time to encourage students and makes sure we feel at ease. His communication is kind and uplifting, and I truly appreciate the positive environment he creates.

Helpful (0)

|Replies (1)

Wilmalene W

1 reviews | Active since May 2026

24 May 2026, 13:37

Positive Student Experience

Replies (1)

Luresha G

1 reviews | Active since May 2026

20 May 2026, 15:05

Disappointed and frustrated!

I’m writing this email to remind everyone that tertiary education is difficult, and even more so if there’s no support. Bachelor of Education as a fourth year student has been extremely challenging. I work tirelessly and give off everything I have in me, for this degree. As a private institution we expect deliverance, and not just reading slides to us. We pay 75 000 for contact learning, but we now supposedly call it blended learning, where those lectures are done by other lecturers across the country. Some read in a monotone voice, and cannot pronounce words, despite our efforts to flag this, it continues year after year. In saying this, I have to admit that are a few lecturers such as Ms Rabia Khan, Ms Sullivan and Dr Lucas Pillay who tries to assist us within their capacities. The MC”s don’t understand the amount of work, time and effort required to lecture these modules. It is clearly a different ball game for the lecturers. They are told we do not need scopes, but other campuses get a better understanding and revision. Assignments are set and they unable to explain it properly. Once again they read of the power point. exam guidelines are very vague. Sometimes we are spoken too in such a blunt tone and questions are not answered. The influx of students this year has left us with no space to even sit and eat our lunch. Every matter that is raised is never addressed and they do not even meet us half way. We just get told to self study. Study guides are not provided, so we are required to spend another 8000 over and above the R75 000 for additional books. I am mentally and physically exhausted and drained from these years of studying through Stadio.

Helpful (0)

|Replies (1)

Luresha G

1 reviews | Active since May 2026

20 May 2026, 15:05

Disappointed and frustrated!

Replies (1)

Jamie D

1 reviews | Active since May 2026

20 May 2026, 13:28

Fast feedback Delisiwe👌

Amazing help i recieved from Delisiwe Cibane. Always responded when needed information. Good job!

Helpful (0)

|Replies (1)

Jamie D

1 reviews | Active since May 2026

20 May 2026, 13:28

Fast feedback Delisiwe👌

Amazing help i recieved from Delisiwe Cibane. Always responded when needed information. Good job!

Replies (1)

Chelsea H

1 reviews | Active since May 2026

20 May 2026, 09:26

Satisfied student

The best academic institution for me .With loving and supportive lecturers.

Helpful (0)

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Chelsea H

1 reviews | Active since May 2026

20 May 2026, 09:26

Satisfied student

The best academic institution for me .With loving and supportive lecturers.

Replies (1)

Melissa B

1 reviews | Active since May 2026

20 May 2026, 08:39

Extremely Disappointed in STADIO’s Lack of Support for Distance Learners

I am extremely disappointed with the lack of support provided by STADIO Higher Education for distance learning students. As a distance learner, it feels like we are expected to manage everything completely on our own with little to no meaningful assistance from lecturers or student support services. I am currently dealing with a serious medical condition affecting my writing hand, which has made studying and preparing for exams extremely difficult. Despite reaching out for assistance and guidance, there has been little empathy, urgency, or practical support offered regarding my situation. It is incredibly frustrating to feel ignored when you are genuinely struggling with a medical issue that directly affects your ability to complete assessments and exams. The academic support is also deeply disappointing. Many lecturers provide unclear guidance, and the exam guidelines often do not match the actual study material or content in the modules. Students are left confused, stressed, and anxious because the expectations are inconsistent and poorly communicated. Instead of receiving proper academic support, we spend more time trying to figure out what is actually required from us. Distance learning students pay substantial fees and deserve proper communication, accurate guidance, accessible support, and understanding when serious medical issues arise. Right now, it honestly feels like students are treated as numbers rather than people. They are playing with our futures and setting us up to fail. I expected much better from an institution that claims to support flexible and accessible higher education.

Helpful (0)

|Replies (1)

Melissa B

1 reviews | Active since May 2026

20 May 2026, 08:39

Extremely Disappointed in STADIO’s Lack of Support for Distance Learners

Replies (1)

Jessica V

1 reviews | Active since May 2025

19 May 2026, 13:44

Poor communication

Still did not receive any feedback like they promised after my complaint.

Helpful (0)

|Replies (2)

Jessica V

1 reviews | Active since May 2025

19 May 2026, 13:44

Poor communication

Still did not receive any feedback like they promised after my complaint.

Replies (2)

Praise G

1 reviews | Active since May 2026

19 May 2026, 09:31

An amazing lecturer

Marice Botha explains information clearly and answers questions even if they don't make sense.

Helpful (0)

|Replies (1)

Praise G

1 reviews | Active since May 2026

19 May 2026, 09:31

An amazing lecturer

Marice Botha explains information clearly and answers questions even if they don't make sense.

Replies (1)

Top Strengths:

Frequently Asked Questions About STADIO – Musgrave Durban Campus

What do customers say about STADIO – Musgrave Durban Campus?

What is STADIO – Musgrave Durban Campus's biggest strength?

Recent reviews (73)

Review for Mr. Kurt Rabie.

Review for Mr. Kurt Rabie.

Positive Student Experience

Positive Student Experience

Disappointed and frustrated!

Disappointed and frustrated!

Fast feedback Delisiwe👌

Fast feedback Delisiwe👌

Satisfied student

Satisfied student

Extremely Disappointed in STADIO’s Lack of Support for Distance Learners

Extremely Disappointed in STADIO’s Lack of Support for Distance Learners

Poor communication

Poor communication

An amazing lecturer

An amazing lecturer

What are the most common complaints about STADIO – Musgrave Durban Campus?

Is STADIO – Musgrave Durban Campus trustworthy?