Broken promises and Zero backup – Avoid Stage Zero, their name says it all ZERO

I am writing this to warn others about the abysmal service (or lack thereof) from Stage Zero. My solar system was partially installed on 9 February. Because they lacked battery stock, the system was left incomplete. On 17 February, they emailed to confirm batteries were in stock. We are now at 7 March, and despite my constant follow-ups, the installation remains unfinished. While Stage Zero has confirmed they won't start billing until the installation is complete, that is cold comfort when I am still sitting in the dark during load shedding/outages. I didn’t sign up for a rental to have a decorative inverter on my wall; I signed up for energy security, which they have failed to provide for nearly a month. The internal communication at this company is non-existent: • Consultants have no idea what is happening. • Managers provide no answers or timelines. • They have the stock, yet they refuse to finish the job. If this is how they treat a new customer during the installation phase, I hate to think what their maintenance or repair service is like. I strongly recommend going with a provider that actually values your time and follows through on their word. Stage Zero: Stop the excuses and start taking accountability